Service Coordinator

4 weeks ago


Wellington, New Zealand Johnson Controls, Inc. Full time

Build your best future with the Johnson Controls teamAs a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks awayRed Wolf High Level Security is one of New Zealand's leading security providers. Our success is driven by the highly motivated, passionate, and committed people that make up the Red Wolf team. We take pride in understanding our customers' business requirements and creating unique and effective long-term solutions.We have a great opportunity for a self-motivated Service Coordinator to join our team in Lower HuttWhat we offer:Competitive salary package including staff benefitsExcellent team cultureOngoing training and opportunities for professional development and upskillingWhat you will do:Be the vital link between our customers and the Security business unit, providing operational and financial administrative support to the Service Division (Security)Participate in compliance process, creation of purchase orders, customer calls & email handlingComplete activities required by the Operations team to deliver serviceHow you will do it:Coordinate and monitor delivery of all reactive and planned maintenance activities, and invoicing for the service section of the businessAccounts payable activities, including order receipt to supplier invoice reviewPrepare and assemble files required for site attendance based on information and materials provided by technical resourcesReview compliance paperwork and prepare outgoing compliance documentationReview completed maintenance works to prepare remedial work proposals for sales teamDaily review of timesheets, and liaise with JCI Payroll team to prepare and process payrollDaily review of service jobs to ensure all completed works are being prepped, followed up and invoiced as requiredSupport the Operations Manager by reviewing and monitoring training requirementsSupport the Service Delivery Manager and Operations Manager including admin duties such as answering phone calls and general office needsWhat we look for:Excellent oral and written communication skillsExcellent attention to detail, most importantly complianceStrong organizational, administrative skills and time management skillsHigh level of expertise in MS O365 suite of software including Teams, Outlook, Word and ExcelExperience with SFDC advantageousCapable of working efficiently in a fast pace environmentAbility to work effectively as a team member and independentlyAgility to work both in office and home environmentsPlease note pre-employment checks – including reference checks, medical, criminal record check, and drug & alcohol testing – will form part of the eligibility process.If this is the right opportunity for you - Apply NowTo know more about the role, please email Janis –******
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