Patient Enquiries Team Leader

3 days ago

Dunedin, New Zealand Southern District Health Board (New Zealand) Full time

Salary: Between $80,026 and $84,491 per annum depending on experience

Fixed term until August 2025 1.0FTE (40 hours per week) Health New Zealand | Te Whatu Ora is dedicated to serving all New Zealanders, grounded in the principles of Te Tiriti o Waitangi. Through integration and collaboration, we're building a health system focused on partnership, equity, sustainability, whanau-centred care, and excellence.

About the Role This role will lead the Patient Enquiries/Interpreter services to provide confidential advice, support, and information on health service-related matters, acting as a point of contact for patients' families/whanau and carers, to support the coordination of Interpreter coordinators.

Responsibilities Coordinate and facilitate appropriate information release to patients, ACC, police, and external agencies within the Privacy Code and other relevant legislation. Ensure recruitment and training expenditure stays within budget. Develop and maintain effective working relationships with internal and external stakeholders. Ensure all day-to-day management and administration requirements are undertaken in a timely and effective manner. Deal with requests for information from patients, the police, and other agencies. Ensure all policies and procedures are being followed. About the Team/Service/Location Health New Zealand - Te Whatu Ora - Southern has the largest geographical coverage of all New Zealand regions, providing services to 350,000 people in diverse communities. We take pride in our services and aim to improve, promote, and protect the health of our region.

About You Our ideal candidate will have a strong background in administration, excellent communication skills, and attention to detail. You must be comfortable interacting with a variety of people at all levels and managing multiple issues simultaneously.

Ideally, you will also bring the following skills and experience:

Three or more years of previous experience in a busy administrator role. A certificate in Business Administration level 4 or equivalent. Experience working in a multicultural work environment. Experience managing resources, including people and finances. Strong written and verbal communication skills. Well organized, with good attention to detail. Ability to motivate staff to deliver and meet organizational goals. Competency with te ao Maori, tikanga, and te reo Maori or a commitment to starting your journey and taking ownership of your learning and growth. Experience in projects/initiatives that give effect to Te Tiriti principles and frameworks, particularly in healthcare settings. Our Commitment to Equity, Diversity, and Inclusion We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whanau life, community, or mahi aroha (volunteering), we encourage you to apply and share your story with us in your cover letter. We particularly welcome applications from our diverse Maori, Pacific, disabled, and rainbow communities. Salary Range This role is covered by the terms and conditions of the PSA South Island Clerical Multi-Employer Collective Agreement, and the salary will be in accordance with the National Health Administration Workers Pay Scale, Band 7 between $80,026 and $84,491 p.a. depending on relevant experience.

How to Apply To view the position description and/or apply for the role please click "apply now." All applications must be submitted through our online careers portal before 11:59pm on 12 January 2025. If you have any questions about the role, please contact Mikayla Hamilton at ******.

Please note, we will be reviewing applications as received and may proceed with the recruitment process before the closing date of this advert.

#J-18808-Ljbffr

  • Patient Enquiries Team Leader

    4 days ago

    Dunedin, New Zealand Southern District Health Board (New Zealand) Full time

    Salary: Between $80,026 and $84,491 per annum depending on experienceFixed term until August 20251.0FTE (40 hours per week)Health New Zealand | Te Whatu Ora is dedicated to serving all New Zealanders, grounded in the principles of Te Tiriti o Waitangi. Through integration and collaboration, we're building a health system focused on partnership, equity,...

  • Team Leader

    1 month ago

    Dunedin, New Zealand Edwards & Hardy Full time

    Edwards & Hardy are looking for a roofing team leader to join our Dunedin branch.This opportunity is for an experienced and dedicated roofer who is looking to further their career and take the next step to manage a team of roofers.Your responsibilities will be:Laying long run iron roofs.Completing relevant flashing and ridging work.Repair work.Maintaining...

  • Account Manager

    6 months ago

    Dunedin, New Zealand Team Global Express Full time

    **Connecting people and communities| Driving eCommerce | Moving New Zealand** Team Global Express NZ delivers freight forwarding, end-to-end transport services, and comprehensive logistics solutions to customers operating across NZ from Kaitaia to Invercargill. We’re not only transforming our operations but striving towards changing the logistics...

  • Team Leader Student Development

    6 months ago

    Dunedin, New Zealand University of Otago Full time

    **STUDENT EXPERIENCE** **ACADEMIC DIVISION** **_ About the role/Te mahi_** We have an exciting position for someone to lead our Student Adviser team and continue to grow the team and the service offered by Student Development. Within this position you will help to guide and develop a supportive work culture. This is a rewarding opportunity with the chance...

  • Commercial Vehicle Team Leader

    7 months ago

    Dunedin, New Zealand CablePrice Full time

    **The Opportunity** Due to an internal promotion, we currently have an exciting opportunity for a **qualified** and **experienced Commercial Vehicle Team Leader.** In this role, your focus will be to manage our busy Commercial Vehicle service team based in our **Dunedin Branch**. With some of the coolest vehicles on offer and some of the best products on...

  • Team Leader

    7 months ago

    Dunedin, New Zealand Platinum Recruitment Limited Full time

    Newly created role as a result of growth - Facilitate professional growth - Join an organisation who make an actual difference **About the role**: Reporting directly to the GM you will lead a team of 5 people, who are distributed across the South Island. The team is moving quickly to provide key services to both internal and external customers. The...

  • Processing Team Leader

    6 months ago

    Dunedin, New Zealand NZ Post Full time

    Processing Team Leader - 10.30pm - 7am - Forklift experience desirable Imagine a job where you can help Kiwi businesses grow, connect whānau across the world, uplift communities, and spread joy, all in a day's work. Well, are you up for it? If that sounds like a story you'd like to be a part of, join our vibrant NZ Post team. We're looking for a seasoned...

  • Senior Veterinarian Leader

    1 month ago

    Dunedin, Otago, New Zealand VetPartners Full time

    About the RoleWe are seeking an experienced and skilled Senior Veterinarian Leader to join our team at Humanimals, a well-established Small Animal Clinic in New Zealand.Job DescriptionThis is a challenging and rewarding Clinical Lead GP Vet role that requires strong clinical skills, leadership abilities, and a passion for delivering exceptional patient care....

  • Team Leader Sustainable E-Waste

    4 weeks ago

    Dunedin, New Zealand University Of Otago Full time

    The RoleAs a Team Leader Sustainable E-wasteYou will plan, oversee, coordinate and promote sustainable electronic waste (e-waste) practices within the University. Play a critical role in promoting a positive environmental impact and ensure responsible handling of e-waste throughout its lifecycle. Ideally, you will be the type of person who enjoys motivating,...

  • Processing Team Leader

    1 month ago

    Dunedin, New Zealand New Zealand Post Full time

    Imagine a job where you can help Kiwi businesses grow, connect whānau across the world, uplift communities, and spread joy, all in a day's work. Well, are you up for it? If that sounds like a story you'd like to be a part of, join our vibrant NZ Post team. We're looking for a seasoned leader, with previous experience elevating team performance. You'll be...

  • Processing Team Leader

    1 month ago

    Dunedin, New Zealand New Zealand Post Full time

    Imagine a job where you can help Kiwi businesses grow, connect whanau across the world, uplift communities, and spread joy, all in a day's work.Well, are you up for it? If that sounds like a story you'd like to be a part of, join our vibrant NZ Post team.We're looking for a seasoned leader, with previous experience elevating team performance. You'll be the...

  • Processing Team Leader

    1 month ago

    Dunedin, New Zealand New Zealand Post Full time

    Imagine a job where you can help Kiwi businesses grow, connect whanau across the world, uplift communities, and spread joy, all in a day's work.Well, are you up for it? If that sounds like a story you'd like to be a part of, join our vibrant NZ Post team.We're looking for a seasoned leader, with previous experience elevating team performance. You'll be the...

  • Processing Team Leader

    1 month ago

    Dunedin, New Zealand New Zealand Post Full time

    Imagine a job where you can help Kiwi businesses grow, connect whānau across the world, uplift communities, and spread joy, all in a day's work. Well, are you up for it? If that sounds like a story you'd like to be a part of, join our vibrant NZ Post team. We're looking for a seasoned leader, with previous experience elevating team performance. You'll be...

  • Processing Team Leader

    1 month ago

    Dunedin, New Zealand New Zealand Post Full time

    Imagine a job where you can help Kiwi businesses grow, connect whānau across the world, uplift communities, and spread joy, all in a day's work. Well, are you up for it? If that sounds like a story you'd like to be a part of, join our vibrant NZ Post team. We're looking for a seasoned leader, with previous experience elevating team performance. You'll be...

  • Dunedin Social Club

    7 months ago

    Dunedin, New Zealand Cook Brothers Bars Full time

    **The Role** We're on the hunt for highly skilled managers with the potential to be future leaders of the company. If you feel like you've hit the ceiling in your current role or are looking for a change with rapid progression in hospitality then you've come to the right place. You will learn everything you need to know to run a successful hospitality...

  • Dunedin Social Club

    6 months ago

    Dunedin, New Zealand Cook Brothers Bars Full time

    **The Business** We’re all about locally brewed beers at DSC, which is why you will only ever find beers from around the Dunedin region on our taps. Beers, Banter and Good Times. This bustling bar in the heart of the Octagon prides itself on being the place to go for an after work beer to the place you meet your friends on a Friday night. We’re fun,...

  • Dunedin Social Club

    7 months ago

    Dunedin, New Zealand Dunedin Social Club Full time

    **The Role** We're on the hunt for highly skilled managers with the potential to be future leaders of the company. If you feel like you've hit the ceiling in your current role or are looking for a change with rapid progression in hospitality then you've come to the right place. You will learn everything you need to know to run a successful hospitality...

  • Parcel Driver

    6 months ago

    Dunedin, New Zealand Team Global Express Full time

    **Connecting people and communities| Driving eCommerce | Moving New Zealand** Team Global Express NZ delivers freight forwarding, end-to-end transport services, and comprehensive logistics solutions to customers operating across NZ from Kaitaia to Invercargill. We’re not only transforming our operations but striving towards changing the logistics...

  • Driver

    6 months ago

    Dunedin, New Zealand Team Global Express Full time

    **Connecting people and communities| Driving eCommerce | Moving New Zealand** Team Global Express NZ delivers freight forwarding, end-to-end transport services, and comprehensive logistics solutions to customers operating across NZ from Kaitaia to Invercargill. We’re not only transforming our operations but striving towards changing the logistics...

  • Dunedin Social Club

    7 months ago

    Dunedin, New Zealand Cook Brothers Bars Full time

    **The Business** We’re all about locally brewed beers at Dunedin Social Club, which is why you will only ever find beers from around the Dunedin region on our taps. Beers, Banter and Good Times. This bustling bar in the heart of the Octagon prides itself on being the place to go for an after work beer to the place you meet your friends on a Friday night....