Current jobs related to Cloud Support Engineer - Auckland, Auckland - Amazon Web Services New Zealand Limited

  • Cloud Support Engineer

    6 days ago

    Auckland, Auckland, New Zealand Engineeringuk Full time

    You will need to login before you can apply for a job.Cloud Support Engineer (Media and Content Delivery), Support EngineeringDESCRIPTIONAmazon Web Services is the market leader and technology forerunner in the Cloud business.As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of...

  • Cloud Support Engineer

    1 week ago

    Auckland, Auckland, New Zealand Amazon Full time

    Job ID: 2924874 | Amazon Web Services New Zealand LimitedAmazon Web Services is the market leader and technology forerunner in the Cloud business.As a member of the AWS Support team, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and...

  • Cloud Support Engineer

    7 days ago

    Auckland, Auckland, New Zealand Amazon Full time

    Job ID: 2893413 | Amazon Data Services New Zealand LimitedAmazon Web Services is the market leader and technology forerunner in the Cloud business.As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and...

  • Cloud Support Engineer

    6 days ago

    Auckland, Auckland, New Zealand Engineeringuk Full time

    You will need to login before you can apply for a job.Sector: Engineering, TechnologyRole: ProfessionalContract Type: PermanentHours: Full TimeDESCRIPTIONAmazon Web Services is the market leader and technology forerunner in the Cloud business.As a member of the AWS Support team, you will be at the forefront of this transformational technology, assisting a...

  • Cloud Support Engineer

    6 days ago

    Auckland, Auckland, New Zealand Amazon Full time

    Job ID: 2874840 | Amazon Web Services New Zealand Limited========================Amazon Web Services (AWS) is the market leader and technology forerunner in the Cloud business.As a member of the AWS Support team, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of...

  • Cloud Support Engineer

    1 week ago

    Auckland, Auckland, New Zealand Amazon Full time

    Amazon Web Services is the market leader and technology forerunner in the Cloud business.As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications.As a...

  • Cloud Support Engineer

    1 week ago

    Auckland, Auckland, New Zealand Amazon Full time

    Job ID: 2924874 | Amazon Web Services New Zealand LimitedAmazon Web Services is the market leader and technology forerunner in the Cloud business.As a member of the AWS Support team, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and...

  • Cloud Support Engineer

    1 week ago

    Auckland, Auckland, New Zealand Amazon Full time

    Job ID: 2924874 | Amazon Web Services New Zealand LimitedAmazon Web Services is the market leader and technology forerunner in the Cloud business.As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and...

  • Cloud Support Engineer

    10 hours ago

    Auckland, Auckland, New Zealand Amazon Full time

    Job ID: 2866028 | Amazon Web Services New Zealand LimitedAmazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and...

  • Cloud Support Engineer

    4 days ago

    Auckland, Auckland, New Zealand Amazon Full time

    Job ID: 2874840 | Amazon Web Services New Zealand Limited========================Amazon Web Services (AWS) is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of...

  • Cloud Support Engineer

    4 weeks ago

    Auckland, Auckland, New Zealand Amazon Full time

    Job ID: 2907938 | Amazon Web Services New Zealand LimitedAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.In AWS Support (https://aws.amazon.com/premiumsupport/), every day will...

  • Cloud Support Engineer

    16 hours ago

    Auckland, Auckland, New Zealand Amazon Full time

    Job ID: 2907938 | Amazon Web Services New Zealand LimitedAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.In AWS Support (https://aws.amazon.com/premiumsupport/), every day will...

  • Cloud Support Engineer

    14 hours ago

    Auckland, Auckland, New Zealand Amazon Full time

    Job OverviewAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. In AWS Support, every day will bring new and exciting challenges on the job. As you interact with leading engineers and...

  • Cloud Engineer

    4 days ago

    Auckland, Auckland, New Zealand West Recruitment Pty Ltd Full time

    Location: CBD, Inner West & Eastern SuburbsReference ID: 794488Email: ******Call: 8036 7606West Sector: TechnologyJob Summary- Exciting Tech Stack- High Performing environment- Well Known & Respected BrandJob DescriptionYour new companyWest Recruitment is currently partnered with an instantly recognisable brand that is a leader in their industry.An...

  • Cloud Support Engineer

    4 weeks ago

    Auckland, Auckland, New Zealand Amazon Full time

    Job ID: 2907938 | Amazon Web Services New Zealand LimitedAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.In AWS Support (https://aws.amazon.com/premiumsupport/), every day will...

  • Cloud Support Engineer

    1 week ago

    Auckland, Auckland, New Zealand Amazon Full time

    **About Us**At Amazon, we're committed to helping our customers succeed in the cloud. As a member of our AWS Support team, you'll be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications.Job...

  • Cloud Support Specialist

    1 week ago

    Auckland, Auckland, New Zealand Amazon Full time

    About the RoleWe are seeking a skilled Cloud Support Engineer to join our team at Amazon Web Services (AWS). As a Cloud Support Engineer, you will be responsible for providing top-notch support to our customers, assisting them with their cloud computing needs.Your primary responsibilities will include solving customer cases through various contact channels,...

  • Cloud Support Professional

    1 week ago

    Auckland, Auckland, New Zealand Amazon Full time

    Job OverviewWe are seeking a skilled Cloud Support Engineer to join our team at Amazon Web Services (AWS). As a Cloud Support Engineer, you will act as the 'Cloud Ambassador' across all cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.About the RoleYou will be primarily responsible...

  • Cloud Infrastructure Engineer

    7 days ago

    Auckland, Auckland, New Zealand Amazon Full time

    About This RoleWe're looking for a talented Cloud Support Engineer to join our team! As a Cloud Support Engineer, you'll play a key role in delivering exceptional customer experiences and driving business growth. You'll have the opportunity to work on cutting-edge technologies and collaborate with a talented team of engineers and...

  • Enterprise Cloud Engineer

    3 hours ago

    Auckland, Auckland, New Zealand New Zealand Trade and Enterprise Full time

    Job DescriptionWe are looking for a highly motivated and experienced Enterprise Systems Engineer to join our Digital Operations Team. As an Enterprise Systems Engineer, you will be responsible for designing, implementing, and maintaining our cloud infrastructure environment.Your Key ResponsibilitiesDesign and implement cloud infrastructure solutions using...

Cloud Support Engineer

2 weeks ago

Auckland, Auckland, New Zealand Amazon Web Services New Zealand Limited Full time

Amazon Web Services is the market leader and technology forerunner in the Cloud business.
As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications.
As a Cloud Support Engineer, you will act as the 'Cloud Ambassador' across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.Would you like to use the latest cloud computing technologies?
Do you have an interest in helping customers understand application architectures and integration approaches?
Are you familiar with best practices for applications, servers and networks?
Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?If you fit the description, you might be the person we are looking for
We are a group of smart people, passionate about cloud computing, and believe that world class support is critical to customer success.Would you like to use the latest cloud computing technologies?
Do you have an interest in helping customers understand application architectures and integration approaches?
Are you familiar with best practices for applications, servers and networks?
Do you want to be part of a customer facing technology team helping to ensure the success of AWS as a leading technology organization?If you fit the description, you might be the person we are looking for
We are a group of smart people, passionate about cloud computing, and believe that world class support is critical to customer success.Key job responsibilitiesEvery day will bring new and exciting challenges on the job while you:Learn and use latest technologies.Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.Interact with leading engineers around the world.Partner with AWS teams to help reproduce and resolve customer issues.Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services.Drive customer communication during critical events.Drive projects that improve support-related processes and our customers' technical support experience.Write tutorials, how-to videos, and other technical articles for the developer community.Work on critical, highly complex customer problems that may span multiple AWS services.Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives.Career development: We promote advancement opportunities across the organization to help you meet your career goals.Training: We have training programs to help you develop the skills required to be successful in your role.A day in the life
• First and foremost this is a customer support role – in The Cloud.
• On a typical day, a Support Engineer will be primarily responsible for solving customer's cases through a variety of customer contact channels which include telephone, email, and web/live chat.
You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.
• Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives.
• Career development: We promote advancement opportunities across the organization to help you meet your career goals.
• Training: We have training programs to help you develop the skills required to be successful in your role.
• We hire smart people who are keen to build a career with AWS, so we are more interested in the areas that you do know instead of those you haven't been exposed to yet.
• Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events.
• As we operate on a follow-the-sun model, with Premium Support sites located globally, working hours and days are based on customer demand and may include weekends (on a rotational basis).
• Hear from our people: About the teamDiverse ExperiencesAWS values diverse experiences.
Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.
If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform.
We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious.
Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.
Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer.
That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony.
Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.
When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.Hybrid WorkWe value innovation and recognize this sometimes requires uninterrupted time to focus on a build.
We also value in-person collaboration and time spent face-to-face.
Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our New Zealand Amazon offices.BASIC QUALIFICATIONS- 4+ years of network and operating system support experience- 3+ years of virtualization, orchestration and cloud computing (eg.
Hypervisors, VMware, Xen) experience- 3+ years of database administration experience- 3+ years of software development with object oriented language experience- 3+ years of continuous integration and continuous delivery (CI/CD) experience- 3+ years of information security and compliance experience- Bachelor's degree in computer science or equivalent, or 3+ years of technical support experiencePREFERRED QUALIFICATIONS- Familiar with data warehousing and ETL process- Understanding of Cloud Computing concepts- Experience in a customer support environment- Experience analyzing, troubleshooting, and providing solutions to technical issues- Experience scripting or developing in at least one of the following languages: Python, R, Ruby, GO, Java, .NET (C#), JavaScriptOur inclusive culture empowers Amazonians to deliver the best results for our customers.