Key Account Manager
14 hours ago
Zoho is one of the world's most prolific software companies. With 55+ applications in nearly every major business category, including sales, marketing, customer service, accounting and back office operations, and an array of productivity and collaboration tools built from the ground up, Zoho has the depth and breadth to solve even the most complex business challenges.With more than 100 million+ users and over 15,000 employees across the globe, hundreds of thousands of companies rely on Zoho, every day to run their businesses, including Zoho itself. With 25 years of being private, bootstrapped and profitable, we understand what it takes to run a sustainable, resilient business.Why Zoho?We believe good software is a work of art, and good art takes time. Our team spends years mastering their craft in order to deliver exceptional products that customers love. Software isn't just our pay-check.Please find the below-mentioned job details for your reference;Job Title: Key Account ManagerJob Location: Auckland, New Zealand (Hybrid Work Model)Experience Required: 2-5 yearsRole Description:As an Account Manager at Zoho, the role will see you nurture and grow an existing client portfolio across many different and varied verticals within SMB and Mid-market. Based on customer needs, you will support them and drive adoption of Zoho's suite of products. You will build long-term, trusting relationships with various stakeholders within a customer organisation. We truly believe that we will be successful only if our customers are successful and if they derive the value and ROI from their investment in our technology.Responsibilities:Primary ownership and accountability for ensuring customer growth, satisfaction, and retention within assigned accounts.Develop new business opportunities in your existing customer portfolio to meet upgrade and cross-sell revenue targets.Build strong relationships with all key decision makers and influencers across the organisationCreate, maintain, and execute account plans for assigned accounts and coordinate with appropriate internal domain experts for delivery.Uncover and mitigate any risk that threatens your customers' growth, satisfaction, or renewal. Resolve issue escalations, if needed, working closely with our support, product, and engineering teams.Collaborate with Zoho implementation partners wherever needed to achieve overall satisfaction with the solution and create a trusted three-way partnership between the customer, partner, and ZohoUtilise solution selling expertise to respond optimally to customer needs and help them realise business value within Zoho's suite of products.Strengthen client relationships through regular engagements and face-to-face meetingsForecast and track key account metrics (e.g. renewal, upgrades and pipeline)Build a solid base of reference-able customer contacts.Skills & Pre-requisites:2 to 5 years of business development, Customer Success or Account Management experience from a software/SaaS background.Prior experience in selling SaaS applications such as CRM, ERP, Accounting and HRMS is preferred.Proven track record of growing business from existing customer accounts and consistently exceeding revenue targets.Ability to deliver effective presentations and product demonstrations, highlighting the key value proposition.Strong communication, interpersonal, and consultative skills.Comfortable working independently in a distributed and/or remote environment.Open to travel domestically for customer meetings.Comfortable using tools such as CRM for process management and reporting.
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Key Account Manager
5 months ago
Auckland City, New Zealand Pfizer Full timeRole summary and responsibility: The Account Manager (AM) is responsible for the development of long-term relationships & driving business initiatives with key Retail Pharmacy Accounts (Banner Groups), Aged Care Centres and Primary Care Corporate Organisations. The AM should be proficient at planning and executing an effective relationship strategy and...
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Key Account Manager
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Auckland, New Zealand Adt Security Full timeAccount & Relationship Management (Sales) Full time Looking to join a company with a legacy of trust and a leading presence in the security industry? Look no further! With over a century of expertise, ADT Security is a name you can rely on. As the largest electronic security company in Australasia, we safeguard over a hundred thousand residential homes,...
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Key Account Manager
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Key Account Manager
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Key Account Manager
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Auckland, New Zealand Johnson Controls Full timeBuild your best future with the Johnson Controls teamAs a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the...
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Key Account Manager
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Auckland, New Zealand Johnson Controls Full timeBuild your best future with the Johnson Controls teamAs a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the...
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Key Account Manager
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Key Account Manager
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Key Account Manager
4 weeks ago
Auckland, New Zealand Graham Consulting Christchurch Full timeKey Account ManagerExcellent reputation within the industryChristchurch based – Covering the South Island TerritoryBuilding & Construction IndustryThe Role:Our client is known for investing in talent, training, and developing careers within the business. They offer a robust network of interconnected brands that provide modern solutions for builders, trade...
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Key Account Manager
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Key Account Manager
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Key Account Manager
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Key Account Manager
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Auckland, New Zealand Rentokil Initial Full timeJoin Our Dynamic Team as a Key Account Manager!Are you ready to take your career to the next level? Due to an internal promotion, we have an exciting opportunity for an experienced Key Account Manager to join our vibrant and passionate team in the Rentokil Pest division in Auckland! If you thrive on building meaningful relationships, solving customers'...
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Key Account Manager
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Key Account Manager
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Auckland City, New Zealand L'Oreal Full time**Responsibilities**: - Client Relationship Management: Develop and nurture strong, long-term relationships with key clients, acting as their primary point of contact. Understand their business needs, objectives, and challenges to provide tailored solutions that align with both their goals and our company's offerings. - Account Strategy: Develop and...
