Customer Services
6 days ago
Provide customer service & content description support in our campus library + manage our Nga Kete e Toru collection and study space.
Mo te tuka | The role Kick-start your career working as the Customer Services and Maori Collections Assistant in our campus-based Library.
This is as an early career opportunity, with great opportunities to learn on the job, while providing Lincoln University students and staff with access to collections and services that support their learning, teaching and research success.
Based in our Learning, Teaching & Library team, the key tasks of the role are:
Maintain the Nga Kete e Toru collection Contribute to the metadata in library digital collections Maintain the online video collection Customer service This is a permanent role working 37.5 hours per week including one evening during term time based at our Lincoln Campus. The remuneration range is set at $60,000 - $65,000 per annum.
Ka tino Pukeka/Wheako | Essential skills/experience for the role Note: This is an early career opportunity. We strongly encourage applicants who do not yet meet the education/experience criteria below but are interested in gaining experience in this field.
To be successful in this role you will need:
Connections with Maori communities and/or experience working with Maori resources would be desirable. Familiarity with matauraka Maori, tikanga, and/or Te Reo Maori would be an advantage, or a willingness to learn on the job. A high degree of accuracy and attention to detail. Experience working in a customer-facing environment. Well-developed interpersonal skills. Education at a tertiary level would be an advantage. Demonstrated commitment to Manaakitaka and Lincoln University values Ka hua ka riro ki a koe | What's in it for you? As an employee of Lincoln University, you can reap the rewards of working in a supportive organisation with a commitment to equal employment opportunity, diversity and inclusion.
From day one you will be eligible to our staff benefits such as:
Professional growth with our staff training & development programme Six weeks paid leave per year (based on 1.0 FTE) Annual salary reviews Contributions towards eye tests and the cost of glasses Free on-site car parking Work-life balance with a family-friendly, flexible work environment Access to free confidential wellbeing support services through ClearHead Access to employee member benefits with Southern Cross Health Insurance A state of the art, on-campus gym with discounted fees Access to on-site early childhood centre with discounted staff rates Access to various staff social groups and activities Great location - with new development, stunning gardens & greenery, three onsite cafes and walking distance to Lincoln township. Mo matou | About us Te Whare Wanaka o Aoraki Lincoln University is a distinctive, specialist University focused on advancing knowledge through impactful research and higher education that benefits land-based industries in New Zealand and worldwide.
Our University's campus is at the centre of the Lincoln research precinct and is complemented by a network of university-owned farms and research stations, which are crucial to combining good education and training with demonstration and skills. Students are at the heart of Lincoln University and we inspire them to make a difference through the delivery of world-class teaching and research to grow their potential and help shape a more sustainably productive world.
We are a progressive university with an ambitious vision and a commitment to having a professional workforce that reflects the diversity of its community. Staff engage students, parents, government, iwi, the wider community and many other external stakeholders and are expected to uphold the reputation of Lincoln University through the way they undertake their work.
Lincoln University's Te Tiriti o Waitangi responsibilities begin with mana whenua. We acknowledge the special relationship and responsibilities our University has to Ngai Te Ruahikihiki and Te Taumutu Runanga which are embedded in our He Tutohinga Whakamatau, Charter of Understanding.
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