Assistant Store Manager
4 months ago
Job Title: Assistant Store Manager
Key tasks and responsibilities:
- Assist the Store Manager to manage the store’s operation generally
- Assist managing a team of store staff including interviewing, hiring, scheduling, training, leading, and general supervision
- Manage the store and all staff while the Store Manager is not on shift
- Make sure all the staff follow the store’s policies and standards
- Make decision of staff roster when required
- Maintain the highest standard of products, services and store’s equipment
- Assist enforcing and monitoring all health, safety, security, and sanitation standards in the store, ensure all requirements are met and maintained
- Assist managing products’ prices, store promotions and marketing strategies
- Maintain store’s inventory, and order new supplies as needed
- Assist managing all the records of work properly in the store
- Responsible for daily deposits, and the correct operation of the POS systems
- Balancing of all daily cash drawers and POS
- Manage customer service in the store to a high level of customer satisfaction
- Deal with customer complaints according to store’s complaints procedures
- Have decision to compensate customers in the case of changes of purchases, and check the returned goods
- May sell products and provide services to customers
- Report directly to the Store Manager
Pay rate: Minimum $26.00/ hour Maximum $30.00/ hour
Guaranteed hours of work per week: Minimum 30 hours, permanent full-time
Requirements for the job:
- You should have a relevant business qualification at level 3 or above, or alternatively should have a Bachelor’s Degree or higher in any major
- 2 years work experience in store management is required
- Strong understanding and knowledge of supermarket operation
- Excellent problem-solving, and customer service skills
- Exceptional communication and interpersonal skills
- Full training will be provided
- Full time availability
- Able to work on Monday - Saturday
- No criminal record
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