Clinical Administrator | Gynaecology

2 weeks ago

Christchurch, New Zealand New Zealand Government Full time

Clinical Administrator | Gynaecology & Oncology at Te Whatu Ora - Health New Zealand Waitaha Canterbury, ChristchurchChristchurch- Gynaecology Oncology- Christchurch Hospital0.6FTE - 24 hours per week Monday to FridayHealth New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we are building a health system underpinned by partnership, equity, sustainability, whanau-centred care, and excellence.About the Role:As an Administrator, Clinical, you will play a critical role in supporting Waitaha Canterbury's outpatient services. Guided by the Team Leader, Service Manager, and Clinical Director/Triaging Clinician, you will ensure adherence to booking practices in line with Ministry of Health (MoH) targets and standards. Your work will help provide timely, efficient, and patient-focused healthcare delivery.As part of the Administration and Clerical Pay Equity Claims settlement, this role has been mapped to National Band 5/Profile 5.Key Responsibilities:Provide exceptional service to patients, clinicians, and other stakeholders.Safeguard patient confidentiality and privacy at all times.Accurately and efficiently enter and manage patient data following MoH guidelines.Prioritize bookings based on need, ensuring alignment with Planned Care requirements.Communicate booking information clearly and concisely to patients.Coordinate diagnostic test timing and pre-booking requirements.Schedule appointments using clinic templates to ensure high utilization rates.Minimize cancellations and maintain a six-week booking horizon.Support clinical teams with clinic preparation and outcome documentation.Surgical Waitlist Management:Align surgical waitlists with service priorities.Regularly review waitlists for accuracy and compliance.Consult with clinicians and management on waitlist queries when needed.Demonstrate positive and professional communication with all team members.Uphold confidentiality and deliver timely, accurate information to stakeholders.Contribute to a collaborative and supportive work environment.About You:Strong customer service skills with a patient-centric approach.Technologically adept and quick to learn new systems.High level of accuracy, attention to detail, and organizational skills.Ability to work independently and meet deadlines.Proficiency in Microsoft Office applications (Word, Excel, Outlook).Proven problem-solving abilities and teamwork experience.Experience in healthcare administration.Familiarity with medical terminology and patient management systems.Understanding of cultural diversity and healthcare needs.Working for Health New Zealand:Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. The Equity Work Programme at Health NZ focuses on helping everyone in the health system think about equity when they do their work. It also promotes the cultural change needed for the whole system to reach equity in health outcomes.Our people are at the heart of everything we do. Health New Zealand is committed to being good employers and honouring our equal employment opportunity obligations.Our Commitment to Equity, Diversity and Inclusion:We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whanau life, community or mahi aroha (volunteering), we encourage you to apply and share your story with us in your cover letter.We particularly welcome applications from our diverse Maori, Pacific, disabled, and rainbow communities.How to Apply:To view the position description and/or apply for the role, please click 'apply now.' All applications must be submitted through our online careers portal. If you have any questions about the role, please contact Kerri McCarthy at ****** note, we will be reviewing applications when received and may proceed with the recruitment process before the closing date of this advert.Employer: Te Whatu Ora - Health New Zealand Waitaha CanterburyNote: You may be redirected to the employer's careers website.
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