Clinical Administrator Gynaecology/oncology

2 weeks ago

Christchurch, New Zealand Health New Zealand - Te Whatu Ora Waitaha Canterbury Full time

Christchurch - Gynaecology/Oncology - Christchurch Hospital
- 0.1 FTE - 40 hours per week Monday to Friday
- 1 x Fixed term until 30/06/2025

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we’re building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

**About the role**

We are seeking a dedicated and highly organised medical secretary for our Gynaecology Oncology team at Christchurch Women’s Hospital. The key purpose of this role is to create accurate and timely letters from audio recordings, and support the clinicians to provide the best possible care for our patients.

As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 4/Profile 4

For further information about the administration and clerical pay equity settlement please follow the link below:
PSA National Health Administration Collective Agreement - FINAL (tewhatuora.govt.nz)

**Key Responsibilities**:
**1. Customer Service**
- Deliver exceptional customer service to patients, clinicians, and others accessing our services.
- Always maintain confidentiality and privacy.

**2. Transcription of Patient Letters**
- Use audio recordings to create letters for patients and clinicians.
- Ensuring that any enclosures are added to letters
- Ensuring any follow up actions are completed

**3. Patient Management Systems & Processes**
- Ensure accurate and timely data entry and booking.
- Follow MoH and Waitaha Canterbury Elective Services guidelines (Orange Book V3).
- Communicate booking details clearly with patients.

**4. Clinic & Waitlist Management**
- Maximize clinic utilization and minimize cancellations.
- Manage surgical and outpatient waitlists in alignment with service requirements.

**5. Communication**
- Exhibit professional and proactive communication.
- Maintain a collaborative and supportive environment for the clinical team.

**About you**

**Essential**:

- Strong customer service and communication skills.
- High level of accuracy, attention to detail, and time management.
- Experience as an audio transcriptionist
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Ability to work both independently and collaboratively as part of a team.

**Desirable**:

- Experience in a healthcare administration role.
- Knowledge of medical terminology and familiarity with public hospital systems.
- Sensitivity to diverse cultural backgrounds.

**Working for Health New Zealand**

Health New Zealand | Te Whatu Ora is ‘the weaving of wellnesses. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. The Equity Work Programme at Health NZ focuses on helping everyone in the health system think about equity when they do their work. It also promotes the cultural change needed for the whole system to reach equity in health outcomes.

Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations.
- Our commitment to equity, diversity and inclusion_

**How to Apply**

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