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Ict Contracts And Vendor Manager

1 month ago

Auckland, New Zealand Kiwirail Full time

Other (Information & Communication Technology)Full timeThe Information and Communication Technology Group (ICT) provides a wide range of ICT planning, implementation, operation and support services as a shared service to the KiwiRail Group. As our primary liaison between the Digital and ICT business group and its technology service providers, you'll be key to the success of KiwiRail's ICT function, working closely with ICT leadership to support digital innovation, manage risks and optimise vendor performance.Responsibilities:Develop and sustain effective ICT vendor partnershipsReview vendor performance against SLAs, KPIs and cybersecurity standardsManage CAPEX and OPEX budgets, provide financial analysis, forecasting and cost-saving opportunitiesCollaborate with Corporate Procurement to negotiate and execute ICT-specific contractsConduct risk assessments with a focus on cybersecurity, data protection and service continuityIdentify and source new digital solutions and secure new digital partners that support digital transformationWhat you'll need:A critical skillset for this role is your aptitude for analysing contracts and vendor performance data to enable informed decisions to be made. You'll have a strength in understanding budgeting, cost analysis and financial management as it pertains to ICT expenditure.As well, you'll have ten plus years' experience in ICT services, preferably within freight or logistics. You'll also bring:Demonstrated experience and ability working at management level and Executive teamsWell-developed influencing skills and ability to challenge the status quoSuccessful vendor service delivery management with associated assurance and cost optimisationPrevious ICT Service Delivery, Operational ICT Management experience is desirableYour strong customer service ethic and ability to effectively build positive, constructive relationships with a commercial mindset, will set you up for success in this role.What you'll get:Competitive salary plus 4% KiwiSaver employer contributionExtensive support and developmentAccess to discounted travel, health insurance & holiday houses across NZ as part of the Staff Welfare TrustA strong Zero Harm policy to keep you safeOur people are everything. That's why KiwiRail is committed to an inclusive, flexible, and supportive workplace where everyone can feel valued, respected, and have equal opportunity to succeed. We encourage applications from people of all ages, genders, sexual orientation, personalities, ethnicities, abilities, and cultures.If life's a journey, KiwiRail is a great way of keeping your career moving through it. Ours is a fast-paced, inspiring, and truly customer-focused culture - where your career will connect you to real opportunities, while balancing work and whanau life.
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