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Customer Service Guide
1 week ago
Customer Service Guide / Part-time / National Kiwi HatcheryPermanent / Part-time (24 hours per week)RotoruaKia oraDo you have a passion for conservation and animal welfare?Ngai Tahu Tourism is one of the largest tourism operators in Aotearoa and we are currently seeking a Customer Service Guide to join our dedicated kiwi team at the National Kiwi Hatchery.The National Kiwi Hatchery is the largest and most successful hatchery in NZ - having hatched over 2,400 kiwi chicks since 1995, with an average hatch success of 95%.
We also play an important part in helping with kiwi research and are a center of excellence for juvenile kiwi training and scientific data collation.The National Kiwi Hatchery is open to manuhiri (visitors) allowing us to advocate kiwi conservation, which is the focus of this role.We take great pride in warmly welcoming manuhiri (visitors) to our experiences.
Manaakitanga (hospitality) is one of the core values that drives the way we do business.
As hosts, we care for our customers and our team as our own whanau.A little bit about you:Has a passion for conservation and conversationEnjoys participating and collaborating with other team members.Has the ability and willingness to work shifts on weekdays, weekends, and public holidays.Is adaptable to a long and varied to-do listIf "Kia ora and welcome to the National Kiwi Hatchery" rolls off your tongue, get in touchThe successful applicant will have an affinity for the needs and aspirations of our ultimate stakeholders, Ngai Tahu whanui.
Alongside this, they will have an understanding of, or an eagerness to learn and engage with our Ngai Tahu values and te reo Maori.
Ka tikaThe National Kiwi Hatchery is a fun, unique, and safe place to work, and we'd like to keep it that way.
Before starting with us, you'll go through a range of checks, including drug and alcohol testing.
Health and safety is super important and this is part of how we keep you, our team, and our customers safe.You must be legally entitled to work in New Zealand and available on a casual, on-call basis.Looking to find out a little bit more about us?
Check us out here: National Kiwi HatcheryOur purpose is to make the connection - with our customers, through our people, to our place and to Ngai Tahu.Reference # 32896Business areas: National Kiwi HatcheryPosted on: Monday 24 Feb 2025Closes on: 10 Mar 2025 12:00Expertise: Conservation and Animals, Conservation, Parks and Wildlife, Hospitality & Tourism
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