Data Administrator

We are on the look out for a Data Administrator to join our team at Pendle View Medical Centre.We are a General Practice providing an excellent level of care to patients living in Brierfield and surrounding areas.As a Data Administrator you must be familiar with all functions of the clinical IT systems and their applications, in addition to national and local quality standards for primary care and information governance.
The candidate will be responsible for the generation and analysis of clinical and non-clinical information to ensure the practice meets the quality targets and clinical standards set by the practice and the wider NHS.The position involves working closely with the Management Team, GPs, Nurses and Administration staff across the practice in multi-disciplinary teams.Main duties of the jobMain duties involve being aware of national, local and practice quality standards for chronic disease management.
Ensuring that quality of care is maintained at a high standard using NICE guidance and the existing GP contract as a guide.You must have a clear understanding of the Quality Outcomes Framework (QOF), Quality Improvement Scheme (QIS), and enhanced services.You will be required to work closely with the team and be able to ensure we are meeting the relevant targets and put provisions in place to be able to meet them.Job responsibilitiesTo be responsible for the production of information on performance and quality standards within the practice.To manage data quality issues, providing advice and guidance to all staff in the use of clinical systems.To perform complex data analysis and support the interpretation of clinical data, using statistical techniques.To analyse and interpret complex data and assist with planning and monitoring work undertaken in relation to Directed National and Local Enhanced Services (LES), the Quality Outcomes Framework (QOF) and the Quality Improvement Scheme (QIS) taking appropriate action to achieve targets and accurate claims are returned.To deliver complex information to a varied audience appropriately, ensuring widespread understanding.To deliver accurate information on time to internal and external stakeholders using appropriate analytical and presentation techniques.To be the main lead on Quality Outcomes Framework (QOF).To work with the Practice team and to review key performance indicators in the Quality Outcomes Framework (QOF) and Quality Improvement Scheme (QIS).Work strategically to review and monitor patient call and recall systems.To provide monthly updates to staff in relation to practice performance of key targets and indicators.To contribute to the delivery of a diverse range of information enquiries generated by internal and external stakeholders.To be aware of and promote national, local and practice quality standards for chronic disease management.
Ensuring that quality of care is maintained at a high standard using NICE Guidance and the existing GP contract as a guide.To oversee the processes required to achieve standards for; Quality Outcomes Framework (QOF), Quality Improvement Scheme (QIS), Enhanced Services, and any other initiatives asked of us from external stakeholders.To work with colleagues and stakeholders to develop performance monitoring, quality improvement, benchmarking, forecasting and modelling tools that accurately reflect and record practice targets of clinical data.To provide support in targeting patients for assessment and treatment including patient care plans for housebound and frailty etc.Ensure staff are aware of the importance of maintaining disease registers and assist in the validation process.To provide advice and support for clinical staff and produce regular reports to assist progress of these groups to achieve targets using appropriate presentation techniques that are easily understood by staff, and to highlight issues, trends and areas of interest.To assist in the production of information for clinical audits as requested by the clinicians and make recommendations to complete audit cycles.To assist researchers in achieving their objectives in conduct of research within the practice.To provide support and training for current staff and new staff ensuring data quality guidelines are understood and adhered to.To oversee all methods of data entry ensuring templates and protocols are reviewed and updated as required.Undertake any other additional duties correlating with the role as requested by the Partners and Senior Management.ConfidentialityThe candidate may have access to information relating to patients and their carers, practice staff and other healthcare workers, as well as information relating to the practice as a business organisation.
All such information is strictly confidential.
Confidential information may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and protection of personal and sensitive data.Health & SafetyThe candidate will assist in maintaining their own and others health, safety and security as defined by the practice Health & Safety policy.Equality and DiversityThe candidate will support equality, diversity and rights of patients, carers and colleagues.Safeguarding of Children and Vulnerable AdultsYou must adhere to the principles of effective safeguarding of children and vulnerable adults and complete mandatory training requirements.Personal Development and ResponsibilitiesThe candidate will participate in any training programme implemented by the practice as part of this employment.QualityThe candidate will strive to maintain quality within the practice and will alert team members to issues of quality and risk.Assess own performance and be accountable for their own actions, either directly or under supervision.Contribute to the effectiveness of the team by reflecting on your own and team activities.
Making suggestions to improve and enhance team performance.CommunicationThe candidate must recognise the importance of effective communication within the team and strive to communicate effectively with the whole team and with patients and their carers.Person SpecificationQualities and AttributesFriendly, professional and approachable.Highly motivated and reliable.Flexibility and able to adapt easily.An understanding of acceptance and adherence to the need for strict confidentiality.Well organised and ability to work without direct supervision and determine own workload priorities.Able to work under pressure in an ever-changing environment.Ability to use own judgement, resourcefulness and common sense.Ability to work as part of an integrated multi-skilled team and with staff at various levels.Qualifications4 GCSE grade A to C or equivalent (Including Maths and English).Level 3 Diploma in IT/Business studies or Health and Social Care or equivalent.Knowledge and SkillsKnowledge of NHS Data Protection and Information Governance Requirements.Advanced numeracy skills.Comprehensive IT skills including Microsoft office and excel.Strong analytical skills.High standard of interpersonal skills.ExperienceExperience working with Emis Web and other clinical systems.Working with complex data and database structures.Experience of dealing with the public.Manage and lead change.Previous experience working in GP/NHS setting and / or similar role.OtherProfessional attitude and appearance.Flexibility of working hours when needed.Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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