Technical Coordinator

7 days ago


Auckland, New Zealand Jacobs Douwe Egberts Full time

Operations Professional Auckland Full-time New Zealand Job Description We currently have an exciting opportunity available for a Technical Coordinator to join our professional technical support team based in East Tamaki.
As the Technical Coordinator you will be responsible for the coffee machinery management of our Out of Home (petrol stations, café's and business centres) customers.
In the role you will be responsible for: Coordinating and scheduling machinery installations, de-installations, swaps, and repairs.
Organizing refurbishment activities to meet second-hand equipment demand.
Maintaining accurate machinery and equipment records in Salesforce, including stock movements.
Managing workshop schedules and balancing on-site repairs.
Collaborating with sales, technical teams, and third-party providers to ensure readiness for installations and deinstallations, including freight and site preparation.
Handling technical issue calls, logging jobs in Salesforce, and escalating as needed.
Overseeing the deinstallation process to ensure timely completion.
Keying installation order management for machinery delivery.
Proactively resolving technical and logistical challenges.
Qualifications To be the best Technical Coordinator, we're looking for someone who has the following skills and experience: 3 years' experience in a similar role Previous FMCG experience would be highly regarded.
Previous technical or warehousing experience would be highly regarded.
SAP or Salesforce experience would be highly regarded.
High level of computer literacy including MS Word and Excel.
High attention to detail Influential and team player Valid unrestricted work visa Additional Information Competitive salary and discretionary bonus opportunity Enjoy half a day off on your birthday.
Medical Insurance for you and your family.
Income Protection and Life Insurance.
Learning and development programs to support personal growth.
Quarterly free staff boxes including a range of our coffee and tea brands, and access to discounted staff purchases.
If so, please grab a cuppa, brush up your CV and apply now (it's really easy, we promise).
If you have any questions you'd like to ask before applying, feel free to send an e-mail to NZ Talent ( ).
Short cover letters (in the Message section) outlining your motivation to join JDE Peet's in this role are greatly appreciated.
Note: no applications are handled via e-mail.
We are not an accredited employer therefore cannot assist with work visas and currently only accepting applications of candidates who have already obtained legal rights to work in NZ without restrictions.
Due to the timing of this job advertisement, the screening process will begin in early January 2025.
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