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Technical Coordinator

2 weeks ago

Auckland, Auckland, New Zealand Jacobs Douwe Egberts Full time

Operations Professional Auckland Full-time New ZealandJob DescriptionWe currently have an exciting opportunity available for a Technical Coordinator to join our professional technical support team based in East Tamaki.
As the Technical Coordinator you will be responsible for the coffee machinery management of our Out of Home (petrol stations, cafés and business centres) customers.In the role you will be responsible for:Coordinating and schedule machinery installations, de-installations, swaps, and repairs.Organizing refurbishment activities to meet second-hand equipment demand.Maintaining accurate machinery and equipment records in Salesforce, including stock movements.Managing workshop schedules and balance on-site repairs.Collaborating with sales, technical teams, and third-party providers to ensure readiness for installations and deinstallations, including freight and site preparation.Handling technical issue calls, log jobs in Salesforce, and escalate as needed.Oversee the deinstallation process to ensure timely completion.Keying installation order management for machinery delivery.Proactively resolve technical and logistical challenges.QualificationsTo be the best Technical Coordinator, we're looking for someone who has the following skills and experience:3 years' experience in a similar rolePreviously FMCG experience would be highly regarded.Previous technical or warehousing experience would be highly regarded.SAP or Salesforce experience would be highly regarded.High level of computer literacy including MS Word and Excel.High attention to detailInfluential and team playerValid unrestricted work visaAdditional InformationCompetitive salary and discretionary bonus opportunityEnjoy half a day off on your birthday.Medical Insurance for you and your family.Income Protection and Life Insurance.Learning and development programs to support personal growth.Quarterly free staff boxes including a range of our coffee and tea brands, and access to discounted staff purchases.If so, please grab a cuppa, brush up your CV and apply now (it's really easy, we promise).
If you have any questions you'd like to ask before applying, feel free to send an e-mail to NZ Talent (******).Note: no applications are handled via e-mail.We are not an accredited employer therefore cannot assist with work visas and currently only accepting applications of candidates who have already obtained legal rights to work in NZ without restrictions.Due to the timing of this job advertisement, the screening process will begin in early January 2025.
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