Lead Helpdesk Analyst
4 weeks ago
Help Desk & IT Support (Information & Communication Technology) As a Lead Helpdesk Analyst, you'll be part of a team that's dedicated to creating a fantastic experience across our group of companies. What you will do: Providing First and Second level support to internal and external customers Maintain excellent customer service for all support queries and adhere to all service management principles Develop and enhance process flows and support processes Provide ad-hoc support and cover for the Team Leader Support users with training, advice and self-help content Assign or escalate support requests as needed Assisting with the implementation and changes to computer and communication hardware throughout the company What you will bring: 4+ years IT Helpdesk experience in a medium/large organization - delivering to local & remote users/ sites ITIL 4 Foundation Accreditation Entra/AD experience Excellent communication skills & proven ability to engage with internal users, technology teams, & vendors in a constructive & collaborative style Time Management and organization skills A can-do problem-solving attitude A passion to provide exceptional service for our users by resolving issues and fulfilling service requests What we offer: Handy Central Park location which is a walking distance to Ellerslie town centre & train station Your birthday off on us A company bonus scheme Free Will & Life Insurance A fantastic employee referral program Annual employee share offer Complimentary fresh fruit and coffee machines Friday drinks with onsite pool table & table tennis Genuine opportunities for career development & ongoing training support Turners is an equal opportunities employer that encourages diversity in the workplace. #J-18808-Ljbffr
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Lead Helpdesk Analyst
1 month ago
Auckland, New Zealand Turners Automotive Group Full timeHelp Desk & IT Support (Information & Communication Technology)As a Lead Helpdesk Analyst, you'll be part of a team that's dedicated to creating a fantastic experience across our group of companies.What you will do:Providing First and Second level support to internal and external customersMaintain excellent customer service for all support queries and adhere...
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Lead Helpdesk Analyst
3 weeks ago
Auckland, New Zealand Turners Automotive Group Full timeHelp Desk & IT Support (Information & Communication Technology) As a Lead Helpdesk Analyst, you'll be part of a team that's dedicated to creating a fantastic experience across our group of companies.What you will do: Providing First and Second level support to internal and external customers Maintain excellent customer service for all support queries and...
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Lead Helpdesk Analyst
3 weeks ago
Auckland, New Zealand Turners Automotive Group Full timeHelp Desk & IT Support (Information & Communication Technology)As a Lead Helpdesk Analyst, you'll be part of a team that's dedicated to creating a fantastic experience across our group of companies.What you will do:Providing First and Second level support to internal and external customersMaintain excellent customer service for all support queries and adhere...
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Lead Helpdesk Analyst
2 months ago
Auckland City, New Zealand Turners Group Full timeAs a Lead Helpdesk Analyst, you’ll be part of a team that’s dedicated to creating a fantastic experience across our group of companies. **What you will do**: - Providing First and Second level support to internal and external customers - Maintain excellent customer service for all support queries and adhere to all service management principles -...
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Helpdesk Team Leader
3 weeks ago
Auckland, New Zealand Ecl Group Full timeHelp Desk & IT Support (Information & Communication Technology) Full time ECL Group's Technology division is a market leading provider of critical technology solutions to clients throughout New Zealand.We install and maintain critical infrastructure, equipment and systems including POS systems, unmanned payment terminals, and back-office systems.What's so...
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Helpdesk Team Leader
3 weeks ago
Auckland, New Zealand Ecl Group Full timeHelp Desk & IT Support (Information & Communication Technology)Full timeECL Group's Technology division is a market leading provider of critical technology solutions to clients throughout New Zealand. We install and maintain critical infrastructure, equipment and systems including POS systems, unmanned payment terminals, and back-office systems.What's so...
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Helpdesk Team Leader
3 weeks ago
Auckland, New Zealand Ecl Group Full timeHelp Desk & IT Support (Information & Communication Technology) Full time ECL Group's Technology division is a market leading provider of critical technology solutions to clients throughout New Zealand.We install and maintain critical infrastructure, equipment and systems including POS systems, unmanned payment terminals, and back-office systems.What's so...
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Helpdesk Assistant
3 months ago
Auckland City, New Zealand NielsenIQ Full timeYou will support NZ and Australian consumer panels. You will do this by making weekly quality control calls to ensure that both panels remain compliant, in the aim of meeting weekly Helpdesk KPI’s and to ensure full support of our Global KPI’s. - Panel recruitment via online recruitment - Regular compliance check via outgoing weekly Quality Control phone...
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Helpdesk Analyst
5 months ago
Auckland City, New Zealand NZ Blood Service (NZBS) Full timeAuckland based - Permanent, full time Have you ever wanted a job where you can make a difference not only for the people you work with, but also for the wider New Zealand community? **About New Zealand Blood and Organ Service** New Zealand Blood and Organ Service (NZBS) has sole responsibility for collecting, processing and distributing blood in New...
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Helpdesk Analyst
6 months ago
Auckland City, New Zealand NZ Blood Service (NZBS) Full timeAuckland based - Permanent, full time Have you ever wanted a job where you can make a difference not only for the people you work with, but also for the wider New Zealand community? **About New Zealand Blood and Organ Service** New Zealand Blood and Organ Service (NZBS) is dedicated to saving lives. Every year, tens of thousands of generous people donate...
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IT Support Analyst
5 months ago
Auckland City, New Zealand Clemenger Group Full timeAbout Us Join Omnicom Group - New Zealand's largest group of marketing services agencies and become a key player in our dynamic, fast-paced environment. We are looking for an IT Support Analyst to join our supportive team and contribute to the success of our organisation. Working across Clemenger Group agencies and reporting to the Chief Information Officer...
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Lv2 Service Desk Analyst
2 days ago
Auckland, New Zealand Finxl Full timeLV2 Service Desk Analyst Summary: We are seeking a proactive and customer-focused Service Desk Analyst to join our client's dynamic IT support team in Auckland for an initial 3-month period. This is an exciting opportunity for an experienced IT professional to help deliver high-quality support services to end-users. You will be responsible for handling Level...
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Lv2 Service Desk Analyst
6 days ago
Auckland City, New Zealand FinXL Full time**Job details**: - Posted 18 November 2024 - SalaryNegotiable - LocationAuckland - Job type Contract - DisciplineCustomer Experience - Reference90M0656692_1731912633 **Job description**: **LV2 Service Desk Analyst** Summary: We are seeking a proactive and customer-focused Service Desk Analyst to join our client's dynamic IT support team in Auckland for an...
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Business Analyst Lead
3 weeks ago
Auckland, New Zealand Alexander James Limited Full timeOur Client: Our client is a global co-operative which empowers its customers through the delivery of superior data and technology initiatives.Our client has been pioneering solutions for over 100 years and their cutting-edge software solutions is set to revolutionize NZ-centric products on a global scale.Join them on this journey to reshape a vital NZ...
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IT Helpdesk Support
5 months ago
Auckland City, New Zealand Anzor Fasteners Full timeCompany Description Anzor is the leading supplier of stainless steel fasteners in New Zealand, offering the widest range and largest stock of stainless fasteners and fittings in the country. As a 100% Kiwi-owned and operated company, Anzor has been providing top-quality products and exceptional customer service for over two decades. **Job...
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Lv2 Service Desk Analyst
2 days ago
Auckland, New Zealand Finxl Full timeLV2 Service Desk AnalystSummary:We are seeking a proactive and customer-focused Service Desk Analyst to join our client's dynamic IT support team in Auckland for an initial 3-month period. This is an exciting opportunity for an experienced IT professional to help deliver high-quality support services to end-users. You will be responsible for handling Level 1...
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Lead Intelligence Analyst
5 months ago
Auckland City, New Zealand New Zealand Government Full timeNew Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes. We’re working towards specific goals and targets...
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Lead Analyst Tester
2 weeks ago
Auckland, New Zealand FNZ Full timeRole Description The Lead Analyst Tester is responsible at a project level for delivering high quality solutions from requirements capturing up to release to production taking personal ownership and accountability for the work of the team they lead, leading by example and working towards building a highly effective and self-sufficient project team. Their...
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Lead Analyst Tester
2 weeks ago
Auckland, New Zealand Fnz Full timeRole DescriptionThe Lead Analyst Tester is responsible at a project level for delivering high quality solutions from requirements capturing up to release to production taking personal ownership and accountability for the work of the team they lead, leading by example and working towards building a highly effective and self-sufficient project team. Their...
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Lead Analyst Tester
2 weeks ago
Auckland, New Zealand FNZ Full timeRole Description The Lead Analyst Tester is responsible at a project level for delivering high quality solutions from requirements capturing up to release to production taking personal ownership and accountability for the work of the team they lead, leading by example and working towards building a highly effective and self-sufficient project team. Their...