Resident Services Manager

3 weeks ago


Wellington, New Zealand L T Mcguinness Limited Full time

About LTM LT McGuinness Limited is a privately owned building contracting company with a strong family culture. We have been operating since 1950, and are extremely proud of our talented and dedicated team, many of whom have been with us for over 30 years. Working with us, you'll see we do things differently, you'll become part of our whanau. Your wellbeing and safety is paramount; and the key to your success, as well as ours, is the opportunity for you to learn and grow with LTs. We have projects in Wellington, Auckland, Manawatu, and the Bay of Plenty. The Role We are in the market for an outstanding Resident Services Manager to be the first point of contact for a high-end apartment complex in Wellington. In this role you'll engage with apartment owners, liaise with contractors and ensure common areas are well presented.  This is a full-time position of Monday to Friday, with some additional hours required from time to time.  Key Tasks Regular and effective resident communications Ensure the presentation and appearance of the apartment complex is always of a high standard Contractor liaison – key service, providing access, health and safety vetting Build a culture of community with the apartment complex Courier parcel handling Work with the Facilities Manager for effective management and maintenance of building services and contractor management Review contractor invoices for payment in line with budget and work requested Prepare meeting reports and attend quarterly Body Corporate meetings Understand and support the engagement with the Body Corporate Committee, Developer and LTM Ensure requirements of the management agreement between LTM and the Body Corporate are met Regular reporting to Facilities Manager Attributes you'll need to demonstrate An "extraordinaire" in customer service Strong work ethic and able to work autonomously Strong communications skills, written and verbal Attention to detail Resilient and ability to drive resolutions Formal qualification in property or event management would be an advantage Experience Proven success in a high performing customer service role Minimum two years' in an administrative role Competent in Microsoft Word, Outlook and Excel Buildings/Property experience would be good, but not a deal breaker Project and/or event management experience would be an advantage  What you can expect Competitive salary Excellent work environment Positive and supportive work culture Active social club Opportunity to develop Life and income protection insurance after two years



  • Wellington, New Zealand Lt Mcguinness Full time

    Full timeLT McGuinness Limited is a privately owned building contracting company with a strong family culture. We have been operating since 1950, and are extremely proud of our talented and dedicated team, many of whom have been with us for over 30 years. Working with us, you'll see we do things differently, you'll become part of our whanau. Your wellbeing...


  • Wellington, New Zealand L T Mcguinness Limited Full time

    About LTM LT McGuinness Limited is a privately owned building contracting company with a strong family culture. We have been operating since 1950, and are extremely proud of our talented and dedicated team, many of whom have been with us for over 30 years. Working with us, you'll see we do things differently, you'll become part of our whanau. Your wellbeing...


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    About LTMLT McGuinness Limited is a privately owned building contracting company with a strong family culture. We have been operating since 1950 and are extremely proud of our talented and dedicated team, many of whom have been with us for over 30 years. Working with us, you'll see we do things differently; you'll become part of our whanau. Your wellbeing...


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    About LTMLT McGuinness Limited is a privately owned building contracting company with a strong family culture. We have been operating since 1950 and are extremely proud of our talented and dedicated team, many of whom have been with us for over 30 years. Working with us, you'll see we do things differently; you'll become part of our whanau. Your wellbeing...


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