Customer Services Administrator

2 weeks ago

Wellington, New Zealand Mainstream New Zealand Ltd Full time

Mainstream is a nationwide transport and 3PL provider with a reputation for Service Excellence, Customer Focus and staff that are ready to go the extra mile. Our goal is to become the Market Leader - To be the best An opportunity has become available to appoint an experienced Customer Services Administrator within our Wellington Customer Service Team. This is a full time  time position from 8am to 6pm Monday to Friday, and may be require extra hours to be worked on occasion. Reporting  to the Wellington Operations Service Manager, the key responsibilities of this position are: Handle customer calls and queries in a timely and professional mannerCustomer order entryCustomer Invoicing and BillingInternal Purchase Order entry for the teamPrinting and meeting cut off times for ordersGeneral office and administrative support to the teamTo be successful in this position, you will have the following skills and experience Working in a fast paced, high pressure environmentHigh attention to detailPrevious experience in handling customer calls, and queriesStrong verbal and written communication skillsDemonstrate the ability to adapt to change and to problem solve on the spotThe ability to see the bigger picture, and to identify process improvement opportunitiesStrong Microsoft Office skills, including the use of ExcelSo, if you are up to the challenge and feel you have what it takes to join this dedicated team of professionals then don't miss this opportunity to become the newest member of the Mainstream team  So, if you are experienced in this field and are looking to move into a challenging and dynamic, fast paced role, then we want to hear from you.

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