Customer Engagement Officer

2 months ago


Auckland, New Zealand Liberty Financial Pty Ltd Full time

Job Category: Banking and Financial Services
The Opportunity We are actively searching for a diligent and passionate financial adviser admin superstar to complement our team of professionals within the dynamic landscape of customer engagement in our Mike Pero Mortgages business. You'll have the opportunity to collaborate with a cohesive, skilled team, where your conscientious approach and enthusiastic mindset will be valued and embraced.
Job DescriptionAbout you: Be the first point of contact between financial advisers, franchise owners and head office.Committed to delivering an exceptional customer experience with a focus on professionalism and satisfaction.Strong communication skills, with the ability to convey information clearly and confidently in both written and verbal forms.Detail-oriented with a high standard of accuracy, ensuring all tasks and client interactions are executed with precision and care.Proficient in the use of computers and Microsoft Office Suite, with the ability to efficiently navigate various software and applications to support daily operational tasks.A collaborative team player, able to work effectively with colleagues, financial advisers, lenders and insurers to foster a positive, productive work environment and contribute to team success.Desired Skills and ExperienceWhat Your Day Might Look Like Working closely with financial advisers responding promptly to requests and coordinating communication to keep everything running smoothly. Providing exceptional customer support via phone or email, addressing inquiries, and troubleshooting challenges related to advisers using our CRM system. Resolving customer challenges efficiently, aiming to create a positive and seamless experience. Collaborating with team members to improve processes and share insights on customer needs.
About Liberty Helping people is in our DNA. As a leading non-bank lender in New Zealand, for decades we have been providing free-thinking loans and have helped more than 850,000 people get financial across Australia and New Zealand. We offer a broad range of flexible and custom products and are passionate about building and delivering exceptional experiences for our customers.
We are a collaborative and social community that pride ourselves on being values driven. We base our vision of being the leading finance group that champions free thinking on FLAIR, our five key values that guide us to always be Fair, Learning, Accountable, Invested and Resourceful. These values inform everything we do, from how we look at the world, engage with our customers and treat each other.
We strive for diversity and inclusion within our workforce and deliver a number of initiatives for our community. We are proud to be endorsed by Work180 and a certified B Corporation. Liberty is an equal opportunity employer. We encourage applications from all people, regardless of race, gender, religion, age, sexual orientation, gender identity or disability.

#J-18808-Ljbffr



  • Auckland, New Zealand Liberty Full time

    Job Category: Banking and Financial ServicesThe OpportunityWe are actively searching for a diligent and passionate financial adviser admin superstar to complement our team of professionals within the dynamic landscape of customer engagement in our Mike Pero Mortgages business. You'll have the opportunity to collaborate with a cohesive, skilled team, where...


  • Auckland, New Zealand Liberty Full time

    Job Category: Banking and Financial ServicesThe OpportunityWe are actively searching for a diligent and passionate financial adviser admin superstar to complement our team of professionals within the dynamic landscape of customer engagement in our Mike Pero Mortgages business. You'll have the opportunity to collaborate with a cohesive, skilled team, where...


  • Auckland, New Zealand Eroad Full time

    Customer Engagement SpecialistApply locations: Auckland (Albany HQ) (NZ)Time type: Full timePosted on: Posted 2 Days AgoTime left to apply: End Date: December 13, 2024 (25 days left to apply)Job requisition id: JR100781A career with EROAD offers the unique opportunity to work in a fast-growing organisation that is at the forefront of in-vehicle technology,...


  • Auckland City, New Zealand BNZ Full time

    **Ko mātou tēnei | This is Us** This is an opportunity for you to join our Data, Digital & Analytics Domain as a** Customer Engagement Analyst.** We are looking for colleagues who are excited by big challenges and delivering brilliant outcomes for customers. This role requires a lot of problem solving & structure but in return you will be part of...


  • Auckland City, New Zealand BNZ Full time

    **Ko mātou tēnei | This is Us** Our role as the Bank of New Zealand is to help navigate New Zealand towards a better future. That means we are focusing on our customers, continually improving the way we do business. This is an opportunity for you to join our Data, Digital & Analytics domain as a Customer Engagement Designer. The Customer Engagement unit...


  • Auckland City, New Zealand NZME Full time

    Do you have an interest in digital radio, music, podcasts and the likes? Are you all about customer value and audience engagement? Excited at the prospect of developing and executing iHeart Radio customer plans and campaigns to acquire, grow, and retain our customers? We’re looking for a Customer Engagement Executive to join our team at iHeart Radio. If...


  • Auckland City, New Zealand Contact Energy Full time

    **Company Description** Te Tākinatanga | Our Story** Ko tā Contact e whakapono nei, ko te taiao tonu te taonga nui katoa o te ao. Koinei mātou e whai atu nei kia mahue atu i a mātou tētahi ao hauora ake, tēnā i te ora i kuhu ai mātou. He pakihi whakarato hiko, ipurangi mātou, engari arā kē atu anō ā mātou taha. Kei te whakawhanake mātou i...


  • Auckland City, New Zealand NZME Full time

    Are you all about data-driven marketing? Excited at the prospect of developing and executing NZME customer plans and campaigns to acquire and retain customers as well as increase their engagement? And interested in all things property? We’re looking for a Customer Engagement Executive to join our team at OneRoof. If you’re nodding so far, and can throw...

  • Product Manager

    2 months ago


    Auckland, New Zealand Tangram Full time

    Company benefitsDescriptionTrade Me is one of New Zealand's most popular websites with over four million members and more than 650,000 Kiwis visiting our site every day.We are seeking a Product Manager to join our Marketplace team. The ideal candidate will be a customer-centric individual with a proven track record in product leadership and commercial...

  • Product Manager

    2 months ago


    Auckland, New Zealand Trade Me Limited Full time

    Company benefitsDescriptionTrade Me is one of New Zealand's most popular websites with over four million members and more than 650,000 Kiwis visiting our site every day.We are seeking a Product Manager to join our Marketplace team. The ideal candidate will be a customer-centric individual with a proven track record in product leadership and commercial...

  • Public Programmes

    1 day ago


    Auckland City, New Zealand University of Auckland Full time

    Company Description **Waipapa Taumata Rau | The University of Auckland** **Artistic excellence makes the world sit up in wonder** Gus Fisher Gallery is a centre for contemporary art focusing on socially engaged exhibitions that showcase international and Aotearoa artists. Housed in a 1934 heritage building in central Tāmaki Makaurau, Gus Fisher Gallery is...


  • Auckland, New Zealand Auckland Council Full time

    Senior Community Engagement Officer - Dog ControlHe angitutanga: The opportunityIn this highly rewarding role, you will be making a difference in our local communities, by reducing dog related harm and nuisance and helping us make dogs a positive part of Aucklanders' lives.You will be joining the Proactive Animal Management team, which has a strong focus on...


  • Auckland City, New Zealand New Zealand Customs Service Full time

    Looking for a job where you can make a real impact? Interested in being on the front line, playing a vital role in securing our borders? Want interesting career progression opportunities - professional development and training? **About this role | Mō tēnei tūranga mahi** Customs | Te Mana Ārai is the government agency responsible for ensuring the...


  • Auckland City, New Zealand Auckland Council Full time

    Permanent full-time opportunity - Advisory and leadership position - Challenging and rewarding **He angitūtanga: The opportunity** In this highly rewarding role, you will be making a difference in our local communities, by reducing dog related harm and nuisance and helping us make dogs a positive part of Aucklanders’ lives. You will be joining the...


  • Auckland, New Zealand Auckland Council Full time

    Permanent full-time opportunityAdvisory and leadership positionChallenging and rewardingHe angitutanga: The opportunityIn this highly rewarding role, you will be making a difference in our local communities, by reducing dog related harm and nuisance and helping us make dogs a positive part of Aucklanders' lives.You will be joining the Proactive Animal...


  • Auckland City, New Zealand Cohesion Consulting Full time

    Exciting career opportunity - Support the sales and marketing team - Central Freemans Bay location **The Business**: This successful New Zealand owned company trades industrial food and beverage products into local and international markets. Based in central Auckland this is an outstanding career opportunity get a foot in the door working alongside the...


  • Auckland City, New Zealand Cohesion Consulting Full time

    Central Freemans Bay/Ponsonby location - Full-time or part-time - Career development with company wide exposure **The Business** Successful New Zealand owned company trading industrial food and beverage products into local and international markets. Based in central Auckland this is an outstanding career opportunity get a foot in the door working alongside...


  • Auckland City, New Zealand Philip Morris International Full time

    Are you ready to #MakeHistory? At Philip Morris International (PMI), we’ve chosen to do something incredible. We’re in the process of transforming our business and introducing products to work towards a smoke-free future. With huge change, comes huge opportunity. So, if you are the chosen one, you’ll enjoy the freedom to dream up and deliver better,...


  • Auckland City, New Zealand Philip Morris International Full time

    Are you ready to #MakeHistory? At Philip Morris International (PMI), we’ve chosen to do something incredible. We’re in the process of transforming our business and are looking for the brightest talent to be part of a revolutionary change with a global organisation that believes in employee development and career progression. The scale of our...


  • Auckland City, New Zealand Tekne Limited Full time

    At Tekne Limited we are a vibrant company based in Auckland. We are looking for positive minded ICT Customer Support Officer to join our operations urgently. Job title: ICT Customer Support Officer Job locations: Auckland. Number of Positions: 1 position. Employment Type: Permanent. Days required: Rotating Roster and weekends as required. Hours per...