Customer Service Lead
2 weeks ago
Customer Service Lead – PM Shift This role isn't for just anyone.
We're looking for a standout performer.
If you're a high-achieving, solutions-driven customer service professional with proven leadership experience in the food or manufacturing industry, this could be the career move you've been waiting for.
What You'll Be Doing:Owning the PM shift (3pm – 11pm) – Taking over from the daytime team to maintain flawless service levels.Leading a team of three – Motivating, coaching, and setting the standard for excellence.Driving order fulfilment – Fast, accurate, and always ahead of the curve.Enhancing systems & reporting – You'll be working with Salesforce and integrated automations.Raising the bar – Seeking and implementing improvements to elevate customer service.Who We're Looking For: Industry Expert – You've thrived in a fast-paced food or manufacturing environment.
Customer-Centric & Solution-Driven – When stock is out, you find alternatives, not excuses.
Deadline-Oriented & High-Performing – You handle pressure like a pro.
Tech-Savvy & Fast on Systems – Speed and accuracy are second nature to you.
A Natural Leader – You motivate, inspire, and push for excellence in your team.
What You'll Get:
Work in a premium food distribution company with modern offices & a high-spec commercial kitchen.
Be part of a supportive, diverse, and inclusive culture (think catered celebrations & community initiatives).
Work with approachable decision-makers who invest in their people.
A role that's challenging, rewarding, and built for a true high performer.
Non-Negotiables: References required – We'll be speaking with your most recent employers to confirm your track record.
PM shift commitment – This schedule must align with your lifestyle.
Full driver's license – Essential for safe evening travel.
Ready to take on a leadership role where you'll truly make an impact? Apply now and show us what makes you exceptional.
#J-18808-Ljbffr
-
Customer Service Lead
3 days ago
Auckland, Auckland, New Zealand JACOBS DOUWE EGBERTS Full timeAt JACOBS DOUWE EGBERTS, we are seeking a highly skilled Customer Service Lead to join our Supply Chain team. In this key role, you will lead and support your team of customer service specialists, driving the delivery of exceptional customer experiences and satisfaction.Key ResponsibilitiesLead and motivate the customer service team, setting performance...
-
Customer Service Lead
16 hours ago
Auckland, Auckland, New Zealand Partale Full timeAs a Customer Service Lead at Partale, you will play a pivotal role in the success of our company.About UsWe are a premier compostable single-use packaging brand based in multiple countries, driving consumer habits to carbon neutral, compostable, plant-based food service packaging.About The OpportunityWe're looking for someone who can handle any query, any...
-
Customer Service Lead
7 days ago
Auckland, Auckland, New Zealand Tank Juice Full timeOverviewTANK Juice is a leading brand in New Zealand, dedicated to providing healthy living options to our customers. As a key member of our team, you will be responsible for ensuring the smooth operation of our stores.Key ResponsibilitiesYou will be responsible for all aspects of the store's operations, including managing staff, maintaining high standards...
-
Customer Service Lead
1 week ago
Auckland, Auckland, New Zealand Spca Auckland Full time**Job Overview**The Op Shop Manager will lead our dedicated volunteer team to deliver exceptional customer service and retail operations at our Remuera Op Shop.This full-time, permanent role involves Monday to Thursday 8.45am-5.15pm and Sunday 9.45am-4.15pm.The ideal candidate will have a passion for animal welfare, experience in preloved, vintage, or...
-
Service Technician
1 week ago
Auckland, Auckland, New Zealand Hobart Service Full timeCompany OverviewHobart Service is a leading provider of commercial food equipment service solutions with over 120 years of experience. Our team of dedicated professionals serves as valued partners to customers across the country, delivering exceptional customer service, community engagement, and adherence to our core values: Integrity, Simplicity, Trust,...
-
Customer Service Lead
1 week ago
Auckland, Auckland, New Zealand Country Road Group Full timeWe're looking for a dedicated and fashion-forward individual to join our team as a Customer Service Lead. As an Assistant Store Manager, you'll be responsible for assisting with delivering the store's financial targets and company key performance indicators.Our CultureAt Country Road Group, we value diversity and inclusion, and we're committed to providing a...
-
Senior Customer Service Lead
2 weeks ago
Auckland, Auckland, New Zealand Jacobs Douwe Egberts Full timeYour New ChallengeWe have an exciting opportunity for a Customer Services Manager to join our Supply Chain team. Reporting to [Manager], you will lead a team of customer relations specialists, driving exceptional customer experiences and satisfaction through strategic planning, coaching, and collaboration with other departments.
-
Customer Service and Sales Lead
3 days ago
Auckland, Auckland, New Zealand Repertoire Full time**Job Description**We are looking for an experienced and motivated Store Manager to join our team in Milford. As a Store Manager, you will be responsible for leading our sales team, delivering exceptional customer service, and managing day-to-day store operations.**Key Responsibilities**Develop and maintain strong relationships with customers.Set high sales...
-
Customer Service Support Specialist
6 days ago
Auckland, Auckland, New Zealand New Zealand Blood Service Full timeAbout Our TeamOur Auckland Collections team is responsible for collecting, processing, and distributing blood for transfusion in New Zealand. We're an essential service, and through the generosity of our fellow Kiwis, we are able to help save lives.Job DescriptionWe're looking for a highly motivated and experienced Administration Support specialist to join...
-
Customer Service and Operations Lead
5 days ago
Auckland, Auckland, New Zealand Spca Auckland Full timeAbout Us: At SPCA Auckland, we are passionate about animal welfare and committed to making a positive impact in our community.The Job: We are seeking a highly motivated and experienced retail professional to join our team as an Op Shop Manager. In this role, you will be responsible for leading our retail operations, managing volunteers, and driving sales...
-
Field Service Technician 1
1 week ago
Auckland, Auckland, New Zealand Hobart Service Full timeField Service Technician (FT)Company Description:Hobart Service, an Illinois Tool Works Company, has been in business for over 120 years and is the trusted source for Commercial Food Equipment Service Solutions.We have over 1,700 associates nationwide who serve as valued partners to our customers.Our employees are dedicated to providing the best customer...
-
Customer Service Coordinator
1 week ago
Auckland, Auckland, New Zealand New Zealand Blood Service Full timeJob SummaryWe are seeking an Administration Support to join our Auckland Collections team. This is a fixed term parental leave cover role ideally commencing to the end of May 2026, working 40 hours per week. As an Administration Support, you will provide administrative support to the team, assist with daily operations and tasks, maintain accurate records...
-
Field Service Professional
7 days ago
Auckland, Auckland, New Zealand Hobart Service Full timeKey Responsibilities:As a Field Service Professional, you will be responsible for working with customers to electrically/mechanically troubleshoot, diagnose, repair, and maintain a variety of commercial food equipment including cooking, food preparation, ware washers, weigh wrap, baking, and refrigeration. You will also be required to work Overtime and...
-
Customer Service Lead
2 days ago
Auckland, Auckland, New Zealand Sunglass Style Limited Full timeAbout UsSunglass Style Limited is a renowned retailer of premium sunglasses and eyewear, boasting a diverse portfolio of high-quality brands and styles. Our team of passionate professionals is committed to delivering an unparalleled shopping experience for our customers.Job OverviewWe are seeking an experienced Team Leader to join our Sylvia Park store in...
-
Field Service Technician 1
1 week ago
Auckland, Auckland, New Zealand Hobart Service Full timeField Service Technician (FT)Company Description:Hobart Service, an Illinois Tool Works Company, has been in business for over 120 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer...
-
Customer Service Retail Lead
3 days ago
Auckland, Auckland, New Zealand SPCA Auckland Full timeLead Our Op Shop TeamAt SPCA Auckland, we're seeking a dynamic and passionate leader to oversee our Henderson Op Shop. This full-time position offers a unique opportunity to make a difference in the lives of animals in need.About the RoleWe're looking for someone who can inspire and motivate our volunteer team to deliver exceptional customer service and...
-
Customer Service Operations Lead
3 days ago
Auckland, Auckland, New Zealand Zip Co Full timeCX Team Manager Job SummaryWe're seeking an experienced CX leader to manage and lead our Customer Experience agent team in NZ. As a key member of our leadership team, you will be responsible for driving operational excellence and delivering high-quality customer experiences.Manage and lead our Customer Experience agent team in NZ.Work collaboratively with...
-
Sales and Service Team Lead
2 weeks ago
Auckland, Auckland, New Zealand Tony'S Tyre Service Full timeAbout YouWe're looking for a motivated and results-driven individual who is passionate about delivering exceptional customer experiences. As our ideal candidate, you will have a strong focus on safety, excellent communication skills, and a proven track record in sales and leadership. If you're a dynamic and driven professional looking to take your career to...
-
Customer Service Expert Wanted
7 days ago
Auckland, Auckland, New Zealand Taiwanmania International Travel Service Co., Ltd. Full timeAbout Our TeamWe're a dynamic group of individuals who are dedicated to helping Kiwis live healthier lifestyles.We're looking for someone who shares our passion for customer service and living a healthy lifestyle.Job DescriptionWe're seeking an enthusiastic and detail-oriented store assistant to join our team. Your primary responsibilities will include...
-
Customs Enforcement Agent
4 days ago
Auckland, Auckland, New Zealand New Zealand Customs Service Full timeCompany OverviewNew Zealand Customs Service | Te Mana Ārai o Aotearoa is a leading organization in customs and border protection. We are committed to protecting New Zealand's interests and ensuring the security and integrity of our maritime border.We pride ourselves on being a diverse and inclusive workplace, providing equal employment opportunities to...