Customer Sales
4 days ago
Company OverviewSiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada.
As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces – from lawns and gardens to golf courses, sport fields and more.
We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win.
We know that our associates are the key to this success, and our commitment to Associate Resource Groups, SiteOne DNA, development programs, benefits, and perks contribute to a supportive work environment aligned with our vision to "Be a Great Place to Work for Our Associates".
We prioritize our SiteOne DNA, fostering a culture of safety, teamwork, inclusivity, and continuous improvement.
With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger TogetherPosition OverviewOur Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic and consistently deliver the best overall customer experience.
To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry.What you'll do:Demonstrate exceptional customer service to all SiteOne customersCultivate and manage strong relationships with customersAssist customers with their questions and needs, either in person, via the phone or through online orderingRespond to and resolve more complex questions and issues based on experience and knowledge of products and customer basePull and prepare inventory orders for customer pick up or deliveryProactively identify and capitalize on opportunities to grow sales with current and potential customersPartner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performanceAssist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environmentMay assist in the onboarding and/or training of new associatesCoach and assist less experienced staff in meeting expected customer service and satisfaction goalsSkills We Are Seeking3+ years of green industry experience or knowledge of landscape, nursery, or irrigation productMinimum of 1 year experience in a retail or wholesale settingExcellent customer service skillsReady and willing to learn and adopt new technologies and ways of workingAbility to think quickly and make sound decisionsInventory management experience helpfulMust be able to lift a minimum of 50 poundsHigh school diploma or equivalent preferredPerks:Weekly Paychecks with DailyPay availableCompetitive CompensationMedical, Dental and Vision plansPaid Time Off, Paid Holidays401k with company matchTuition ReimbursementLucrative Associate Referral ProgramCompany Apparel and Work Boot VouchersOpportunity for AdvancementPaid Training and Business Certifications AvailableFree Counseling Services/Employee Assistance ProgramLife Insurance and Short- and Long-Term Disability InsuranceProduct DiscountsMost Branches never work SundaysTHE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB.
THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES.
THEY MAY VARY FROM POSITION TO POSITION.SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment.
All employment decisions at SiteOne - including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination - will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.
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