Customer Success Champion

Customer Success ChampionAllfields are looking for a technically savvy Customer Success Champion who possesses a strong drive for results to help our workplace learning products Cognise and Courso shine. This role exists to deliver an exceptional customer experience. Our ideal candidate is a go-getter ready to roll up their sleeves to help support existing &...

**A bit about us...** Hatch is all about investing for Kiwis, no matter how little or how much they have to start with. We care deeply about being **the investment platform Kiwis trust to grow meaningful wealth **. To do this, we know we need to give access to world-class investments, the tools to support investors when putting their money to work, and a...

Our purpose Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in. Our continued commitment to deliver excellence to our customers is built around a true partnership approach. **About the Role**: As a Senior Customer Success Lead based in Wellington,...

At ImpactLab, we help charities, funders and investors understand their social impact.Measuring social impact can be difficult, confusing, and expensive.ImpactLab has developed a methodology and a suite of products that our Impact Analysts serve customers through our digital platform.ImpactLab is a growing start-up with ambitious plans.We have assembled an...

In demand SaaS product with consistent expansion - Enterprise level clients - Lead a team to international expansion A fast growing and well funded Welly-based SaaS startup is looking for a B2B focussed Head of Customer Success. You’ll be leading a CS team and supporting the expansion of both the product and the team into new markets, including Australia...

**About Objective**: At Objective, we create software that makes a difference. With over 400 people and 4 development labs spread across Australia, New Zealand and the United Kingdom, Objective is a leading developer of SaaS solutions for the government. **About the role**: The Customer Success Manager will collaborate with customers to ensure their...

Are you looking for a position that combines information technology and contribution to sustainable development? This is the challenge that awaits you at Borealis. The Borealis software solution has more than 5,000 users, who work to build trusting relationships with their stakeholders in more than 50 countries. It is therefore imperative that we provide...

Are you a confident communicator who is looking to embark on their next career journey? We are seeking a driven self-motivated individual to join our Hatch team as a Customer Success Specialist. In this role you will work within a close-knit team to deliver top support to our customers. What you’ll do: - Document customer experience feedback and...

**Why Verifone**: For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. Verifone has a diverse, dynamic and fast paced work environment in...

This role will work closely with customers to deliver contracted services effectively, maximise future opportunities, manage contract renewals and address any escalations. As part of this role, you will be expected to continually look for ways to improve the customer experience and help them achieve their business goals. To be successful in this role, you...

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...

: **Area**: New Zealand, Wellington **Division**: Customer Success **Position**: Sr Customer Success Manager **Summary** The Customer Success Manager (CSM) is responsible for establishing and building broad relationships with SAS customers to identify strategic opportunities to drive customer value, onboarding, adoption, and retention at SAS customers....

Location: Wellington Type: Permanent / Full Time Reference: 453505 **The role** Some of the responsibilities will include: - Setting customers up and managing customer data - Conducting follow-up calls with new customers and providing them with assistance as required - Managing customer feedback/engagement - Writing/maintaining online help articles -...

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of...

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of...

Do you have the best customer management skills around?Do you live and breathe ITIL practices and operational excellence?Are you passionate about engaging customers and helping them succeed?Do you want to join a leading Systems Integrator across New Zealand and Australia?Fusion5 is seeking an experienced Customer Success Manager (CSM) to join our Managed...

Want to revolutionize the future of education and do meaningful work that transforms future generations’ lives? Crimson Education is a Series C, global EdTech startup founded in 2013 with the idea that through personalized education and technology, we can transform students into the world leaders of tomorrow. We’re now in 28 markets and have an...

Leadership role where you will mentor & support our team leaders - Great team culture with flexibility for work/life balance - A role you can really make role your own! **Customer Hub Manager** **Wellington or New Plymouth** **About the role** Here at Powerco, we're busy keeping the lights on and gas flowing to more than 430,000 homes, businesses, and...

We are looking for a Full time Online Shopper Team Leader with the following skill set. - Have excellent personal relationship skills - Ability to prioritize and multi task and consistently meet deadlines - Physically fit and able to fulfil the requirements of the role - Adapt to changing circumstances and accept new ideas and initiatives - Team player -...

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of...