Customer Success Manager

**About Objective**: At Objective, we create software that makes a difference. With over 400 people and 4 development labs spread across Australia, New Zealand and the United Kingdom, Objective is a leading developer of SaaS solutions for the government. **About the role**: The Customer Success Manager will collaborate with customers to ensure their...

This role will work closely with customers to deliver contracted services effectively, maximise future opportunities, manage contract renewals and address any escalations. As part of this role, you will be expected to continually look for ways to improve the customer experience and help them achieve their business goals. To be successful in this role, you...

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...

: **Area**: New Zealand, Wellington **Division**: Customer Success **Position**: Sr Customer Success Manager **Summary** The Customer Success Manager (CSM) is responsible for establishing and building broad relationships with SAS customers to identify strategic opportunities to drive customer value, onboarding, adoption, and retention at SAS customers....

At ImpactLab, we help charities, funders and investors understand their social impact.Measuring social impact can be difficult, confusing, and expensive.ImpactLab has developed a methodology and a suite of products that our Impact Analysts serve customers through our digital platform.ImpactLab is a growing start-up with ambitious plans.We have assembled an...

Thematic is a venture-backed software company that helps the world's most recognized companies (Google, LinkedIn, Atlassian, DoorDash and many more!) turn free-text customer feedback into insights using AI and Natural Language Processing. Whether analyzing millions of survey responses, social reviews or chat logs, companies use us to determine the issues...

We are looking for a Customer Success Manager based out of New Zealand. You have experience supporting and owning customers directly (ideally in software) and have good technical skills in areas like Excel. Importantly, you are a self-starter with great attention to detail! About Thematic Thematic is a SaaS platform for customer feedback analysis, powered...

**What we offer** *** Within Cloud Success Services, we drive world-class customer experiences and successful business outcomes by passionately championing and celebrating the success of our customers. We inspire and empower people to lead, orchestrate, and deliver sustainable customer value. The Enterprise Support Regional Delivery Unit is a regional...

Develop your customer success and marketing skills - Parnell office location - Flexible working hours and WFH options **About the Company**: Our client is the first online marketing tool designed specifically for accountants, bookkeepers and business advisors. They take the complexity out of marketing with access to high quality business advisory content...

In demand SaaS product with consistent expansion - Enterprise level clients - Lead a team to international expansion A fast growing and well funded Welly-based SaaS startup is looking for a B2B focussed Head of Customer Success. You’ll be leading a CS team and supporting the expansion of both the product and the team into new markets, including Australia...

Cin7 is a fast-growing global software company that provides solutions for modern-day product sellers. We help these sellers keep track of their inventory at scale, and help them sell their products across multiple sales channels around the world. Cin7 is expanding very quickly with a mission to become the leading Inventory Management Software brand in the...

Are you looking for a position that combines information technology and contribution to sustainable development? This is the challenge that awaits you at Borealis. The Borealis software solution has more than 5,000 users, who work to build trusting relationships with their stakeholders in more than 50 countries. It is therefore imperative that we provide...

**A bit about us...** Hatch is all about investing for Kiwis, no matter how little or how much they have to start with. We care deeply about being **the investment platform Kiwis trust to grow meaningful wealth **. To do this, we know we need to give access to world-class investments, the tools to support investors when putting their money to work, and a...

**Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...

Introduction Your Role and Responsibilities A Customer Success Manager opportunity in IBM might be different to what you're used to. In addition to the people and commercial skills often associated with this position, an IBM CSM is also a technical specialist. Someone with a deep understanding of technical complexities. A person who can quickly understand...

**Why Verifone**: For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. Verifone has a diverse, dynamic and fast paced work environment in...

Are you a confident communicator who is looking to embark on their next career journey? We are seeking a driven self-motivated individual to join our Hatch team as a Customer Success Specialist. In this role you will work within a close-knit team to deliver top support to our customers. What you’ll do: - Document customer experience feedback and...

**Does driving innovation and enriching our human experience through technology make you tick?** At** Re-Leased** we are reimagining the future of commercial real estate. Our cloud-based commercial property management software is designed to specifically meet the needs of commercial property owners and property managers and make Commercial Real Estate...

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of...

Utilise your strong customer service skills to resolve customer queries - Solutional & Nurturing process - Purpose led business where education is our mantra Employsure is the leading workplace relations specialist in Australia and New Zealand. We empower employers, providing them with the knowledge and strategies to ensure fairness and safety in the...