Events Sales Assistant

4 weeks ago

Queenstown, New Zealand Liquid Tours Full time

Snow Machine is your ultimate ski trip and music festival in one Our events comprise four days of music and apres parties in some of the most sought after snow destinations in the world, Queenstown New Zealand, Hakuba and Niseko in Japan  We are a dedicated and passionate team that work hard to create the ultimate ski and music festival experience for our customers. Our people are at the heart of everything we do, which means you can expect to have a supportive leader, grow in your role, be recognised and rewarded for great performance and best prices on travel. Our teams are made up of positive, passionate, and high-performing people. We have a highly rated customer satisfaction and a winning company culture. We have a close knit team based in Queenstown that is growing and requires more hands on deck. In your role as an Events Sales Assistant you will be responsible for: Assist with all aspects of booking tickets and packages, including but not limited to liaising with customers, making bookings, taking payments, booking products and services, creating vouchers.High levels of customer service. We liaise with thousands of people all year round to promote our events and maximise sales. Managing the booking platforms such as IWannaticket, Shopify, WRM.Helping in the Snow Machine store in the lead up to the event, answering questions, selling tickets, promoting the event.Assisting with the set up, execution and pack down of various aspects of the event.What Will You Bring to Us? A great attitude: Positivity, a growth mindset, and flexibility.Attention to detail: Strong attention to detail and accuracy in handling tasks.Team spirit: Excellent communication skills and the ability to work collaboratively across teams.Passion for growth: A commitment to continuous learning and problem solving.  RequirementsTourism and/or Events experience is preferredHigh level of communication, interpersonal, and leadership skillsStrong attention to detail

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