Conference and Events Planning Executive

6 months ago

Queenstown, New Zealand Hilton Full time

**Working for Hilton**

Located on the shores of Lake Wakatipu, our lakeside resort features 5-star amenities including a 25 meter heated indoor pool, fitness center, eforea spa and outdoor terrace with lake views. Guests can sample the best of New Zealand cuisine at one of the multiple dining options and Pinot Pit by Wakatipu Grill serves a wide range of local wines.

Our unique location here in Queenstown offers our guests two hotels from the Hilton brand to choose from - Hilton Queenstown Resort & Spa and DoubleTree by Hilton Queenstown, and our Team Members get to work across both properties.

Hilton is a leading global hospitality company, covering the entire accommodation sector from luxury hotels and resorts to upscale, affordable properties. Hilton has a portfolio of 18 world-class global brands, over 6000 properties in 119 countries and territories and an award-winning customer loyalty program, Hilton Honors. And, our amazing Team Members are at the heart of it all

**What will I be doing?**

In your new role as Conference &Events Planning Executive, you will be jointly responsible for the overall function of the Conference & Events department, specifically focused on planning. You will act as a point of contact and support for hotel clients of all levels, encompassing conferences, incentives and events.

Specifically you will perform the following tasks to the highest standards:

- Responsible for all future planning programs and large scale program planning
- Ensure Hilton Brand Standards such as Hilton EventReady and any relevant Health & Safety requirements are met for all events, including those overseen by Conference & Events Coordinators.
- Oversee and provide excellent and comprehensive event orders to deliver and exceed customer expectations.
- Responsible for your own events from a-z and will be working together with our Conference & Events operational team.
- Have a commercial focus and maximise revenue through actively upselling.
- Ensure all deposits are received and accuracy in final invoice.
- Manage event related systems (eg. Delphi Property Administrator, Meetingbroker Administrator) to remain in line with required Hilton brand standards.
- Consistently strive to develop internal & external relationships and ensuring customer loyalty to Hilton and assist in making Hilton events the Market leader.
- Provide monthly forecasts and regular updates on anticipated changes to the business levels.
- Conduct Site Inspections of the hotel with potential clients.
- Maintain policies & procedures and checklists for department.
- Assist in the training and development of new Team Members and event coordinators.

**What are we looking for?**

In your new role, you will be working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- A minimum of 12 months experience in a similar role (preferably within the Hotel/Hospitality Industry).
- A minimum of 3 years' experience in Event Management and 1 years' experience in Hotel operations.
- A supervisory background in Hotel operations (eg. Front Desk or Food & Beverage) an advantage
- Commercially driven and goal oriented
- A tertiary level qualification or equivalent experience
- Positive attitude and ability to respond to a range of different work situations
- Strong administration, organisational and planning skills
- Team orientated with demonstrated people and communication skills
- Excellent written and verbal communication skills

**Thrive at Hilton**

Thrive at Hilton is our Team Member Value Proposition. It supports the well-being and performance of our Team Members with industry-leading benefits, recognition and support to meet Team Member's professional needs. As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues. See how this innovative program could help you achieve your personal dreams:

- Workplace flexibility (work life balance)
- Professional leadership development framework
- Worldwide career opportunities
- Access to Hilton University and over 5000 online learning programs
- Free events and activities
- Discounted gym membership
- Free staff meal and daily dry-cleaned uniform
- Discounted accommodation and food & beverage rates globally
- Participate in ongoing recognition programs
- Diverse by nature and inclusive by choice
- Support to participate in a variety of local volunteer activities
- Fast track to Hilton Honors Silver status

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