Conference and Events Sales Coordinator

5 months ago

Queenstown, New Zealand Hilton Full time

**Working for Hilton**

Located on the shores of Lake Wakatipu, our lakeside resort features 5-star amenities including a 25 meter heated indoor pool, fitness center, eforea spa and outdoor terrace with lake views. Guests can sample the best of New Zealand cuisine at one of the multiple dining options and Pinot Pit by Wakatipu Grill serves a wide range of local wines.

Our unique location here in Queenstown offers our guests two hotels from the Hilton brand to choose from - Hilton Queenstown Resort & Spa and DoubleTree by Hilton Queenstown, and our Team Members get to work across both properties.

Hilton is a leading global hospitality company, covering the entire accommodation sector from luxury hotels and resorts to upscale, affordable properties. Hilton has a portfolio of 18 world-class global brands, over 6000 properties in 119 countries and territories and an award-winning customer loyalty program, Hilton Honors. And, our amazing Team Members are at the heart of it all

**What will I be doing?**

In your new role as Conference & Events Sales Coordinator, focusing on sales, you will be jointly responsible for the overall function of the Conference & Events department, and will act as a point of contact and support for hotel clients of all levels, encompassing conferences, incentives and events. You will also actively drive sales activities and follow up on client enquiries and will convert this into confirmed sales. You are responsible for your own events from a-z and will be working together with our Conference & Events operational team.

Specifically you will perform the following tasks to the highest standards:

- Manage all C&E enquiries using the Hilton standards as a bench mark
- Produce written confirmations and quotations for clients in a timely manner
- Respond positively to sales opportunities to maximise revenue
- Identify new accounts and contacts to develop sales leads
- Conduct tours of the hotel and function areas
- Contact the customer after the event to check on satisfaction and feedback to relevant departments
- Be timely and proactive in all your dealings with customers

**What are we looking for?**

In your new role, you will be working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- A minimum of 1 year experience in an events planning / operational capacity (preferably within the Hotel/Hospitality Industry)
- Commercially driven, goal oriented
- A tertiary level qualification or equivalent experience
- Positive attitude and ability to respond to a range of different work situations
- Strong organisational and planning skills
- Previous OnQ experience required

**Thrive at Hilton**

Thrive at Hilton is our Team Member Value Proposition. It supports the well-being and performance of our Team Members with industry-leading benefits, recognition and support to meet Team Member's professional needs. As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues. See how this innovative program could help you achieve your personal dreams:

- Workplace flexibility (work life balance)
- Professional leadership development framework
- Worldwide career opportunities
- Access to Hilton University and over 5000 online learning programs
- Free events and activities
- Discounted gym membership
- Free staff meal and daily dry-cleaned uniform
- Discounted accommodation and food & beverage rates globally
- Participate in ongoing recognition programs
- Diverse by nature and inclusive by choice
- Support to participate in a variety of local volunteer activities
- Fast track to Hilton Honors Silver status

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