Conference & Events Manager - 12 Month Contract

5 months ago


Queenstown, New Zealand Hilton Full time

**Working for Hilton**

Located on the shores of Lake Wakatipu, our lakeside resort features 5-star amenities including a 25 meter heated indoor pool, fitness center, eforea spa and outdoor terrace with lake views. Guests can sample the best of New Zealand cuisine at one of the multiple dining options and Pinot Pit by Wakatipu Grill serves a wide range of local wines.

Our unique location here in Queenstown offers our guests two hotels from the Hilton brand to choose from - Hilton Queenstown Resort & Spa and DoubleTree by Hilton Queenstown, and our Team Members get to work across both properties.

Hilton is a leading global hospitality company, covering the entire accommodation sector from luxury hotels and resorts to upscale, affordable properties. Hilton has a portfolio of 18 world-class global brands, over 6000 properties in 119 countries and territories and an award-winning customer loyalty program, Hilton Honors. And, our amazing Team Members are at the heart of it all

**What will I be doing?**

In your new role as Conference & Events Manager, you will be responsible for the sales and planning functions of the Conference & Events team as the Head of Department. You will act as a point of contact and support for hotel clients of all levels, encompassing conferences, incentives and events. You will also gain invaluable experience working across two hotel brands.

Specifically you will perform the following tasks to the highest standards:

- Maximise all Conference, and Event revenue opportunities
- Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets
- Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy
- Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market
- Ensure the Conference and Events Sales Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
- Manage and develop the Group, Conference, and Events Sales Team to ensure career progression and effective succession planning within the hotel and company
- Develop and maintain relationships with key accounts and stakeholders.

**What are we looking for?**

In your new role, you will be working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Demonstrated previous managerial or supervisory experience in a Conference and Events Sales function in the luxury hotel sector
- Strong leadership skills to effectively manage and motivate the team to achieve high levels of performance and exceed targets
- Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
- Excellent selling capability and an ability and desire to coach selling techniques to their team
- Excellent organisational and planning skills
- Accountable and resilient
- Ability to work under pressure
- Flexibility to respond to a range of different work situations

**Thrive at Hilton**

Thrive at Hilton is our Team Member Value Proposition. It supports the well-being and performance of our Team Members with industry-leading benefits, recognition and support to meet Team Member's professional needs. As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues. See how this innovative program could help you achieve your personal dreams:

- Workplace flexibility (work life balance)
- Professional leadership development framework
- Worldwide career opportunities
- Access to Hilton University and over 5000 online learning programs
- Free events and activities
- Discounted gym membership
- Discounted childcare
- Free staff meal and daily dry-cleaned uniform
- Discounted accommodation and food & beverage rates globally
- Participate in ongoing recognition programs
- Diverse by nature and inclusive by choice
- Support to participate in a variety of local volunteer activities
- Fast track to Hilton Honors Silver status



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