Senior Claims Consultant

3 days ago


Auckland, New Zealand Chubb Insurance Full time

Help us enhance the claims process by prioritising customers. Your clear communication and innovative problem-solving skills can create an exceptional experience. If you're ready for this important role, we invite you to apply todayAbout the roleReporting to the Claims Manager, you'll manage and assess claims according to company policies. You'll review all relevant information, identify issues, and develop solutions before approving valid claims for payment.You'll use your experience to spot potential issues early and your problem-solving skills to provide potential solutions and areas for improvement.Responsibilities:Review claims in accordance with the policy.Offer detailed verbal and written guidance on all aspects of the policy wording related to any claims issues.Accurately assess claims and respond to claimants professionally, outlining the requirements for prompt settlement.Escalate any claims with issues or those exceeding authority limits.Monitor claim recovery and obtain recoverable amounts promptly.Give feedback to the Claims Manager and Head of Operations on adverse trends, frequent claims, or policy loopholes.Provide feedback where appropriate on processes in place with a focus on efficiency and best practice.To grow and be successful in this role you will ideally bring the following:Occupational Health and Rehabilitation expertise.Excellent interpersonal skills with proven ability to influence and enlist the support of all levels of staff.The capacity to gather, interpret, and evaluate intricate information from various sources to make informed decisions.Skilled at navigating conflict, embracing change, and solving problems in a fast-paced environment.A strong understanding of business principles and practical judgment.Advantageous:Qualification in Claims Management.We don't expect you to have every listed skill, but if you possess most of them, we'd love to hear from you Your unique talents could be just what we need to make our team even stronger.Location:Auckland with flexible working options.Role Type:Permanent, Full Time.Benefits on offer when you join Chubb Life NZ:Bonus + Stock Purchase options.Group Life and Healthcare Insurance.Additional annual leave.Wellbeing subsidy and partner discounts.Why you'll love working for Chubb Life:Chubb Life is the international life insurance division of Chubb, the world's largest publicly traded multiline insurer. Chubb Life operates in 31 markets within Asia Pacific, Latin America, Europe and the Middle East.At Chubb Life Insurance New Zealand, we're committed to providing high quality insurance products and services that help protect New Zealanders. Our people-centered culture is one of our greatest strengths, and we're constantly striving to improve our processes and services to meet our customers' needs.Chubb Life is committed to equal employment and celebrates individual differences by creating a workplace environment in which everyone feels welcomed, respected, and valued; where we wear our Rainbow Tick with pride.Join us in making a difference by placing customers at the heart of the claims process. With your skills in clear communication, innovative problem-solving, and a strong commitment to continual growth, you can help shape an exceptional customer experience. If you're ready to take on this vital role, we invite you to apply todayApplications are reviewed as they are received, and as such, the role may close prior to the deadline date.Job InfoJob Identification: 14297Job Schedule: Full time.Regular or Temporary: Regular.Job Category: Claims Adjusting.Business Unit: New Zealand.Legal Employer: Chubb Life Insurance New Zealand Limited (Chubb Life).
#J-18808-Ljbffr



  • Auckland City, New Zealand Marsh Full time

    Seeking highly organised, detail focused individual who takes pride in their work. - Opportunity to develop your career. - Full time permanent position. **What you’ll be doing**: The role of the Senior Claims Consultant is to provide a proactive and innovative service to Marsh clients ensuring that service level standards, claim processes and client...


  • Auckland City, New Zealand Berkshire Hathaway Specialty Insurance Full time

    **Who are we?** A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway’s insurance operations, we bring our solutions to market with our...


  • Auckland City, New Zealand Berkshire Hathaway Specialty Insurance Full time

    **Who are we?** A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway’s insurance operations, we bring our solutions to market with our...

  • Senior Claims Adviser

    5 months ago


    Auckland City, New Zealand Marsh Full time

    **Senior Claims Adviser** **What can you expect?** In this role as specialty and financial lines claims advisor you will provide a high level of claims management services to clients and brokers through consulting, advisory, advocacy and negotiation. This includes developing technical expertise, account management and business development capabilities to...


  • Auckland, New Zealand Chubb Insurance Full time

    Help us enhance the claims process by prioritising customers. Your clear communication and innovative problem-solving skills can create an exceptional experience. If you're ready for this important role, we invite you to apply today!About the role Reporting to the Claims Manager, you’ll manage and assess claims according to company policies. You’ll...

  • Claims Consultant

    5 months ago


    Auckland City, New Zealand Ando Insurance Group Limited Full time

    At Ando, we’re taking a fresh approach to the way insurance works in New Zealand. Since opening our doors in 2015 we have achieved strong growth in the New Zealand insurance market and have continued to focus on using new technology to deliver vastly improved customer experiences. We have 2 exciting opportunities for a highly motivated professional with...


  • Auckland, New Zealand Chubb Insurance Full time

    Help us enhance the claims process by prioritising customers. Your clear communication and innovative problem-solving skills can create an exceptional experience. If you're ready for this important role, we invite you to apply today! About the role Reporting to the Claims Manager, you’ll manage and assess claims according to company policies. You’ll...


  • Auckland City, New Zealand Chubb Full time

    **About the role** Reporting to the Claims Manager, you’ll manage and assess claims according to company policies. You’ll review all relevant information, identify issues, and develop solutions before approving valid claims for payment. You’ll use your experience to spot potential issues early and your problem-solving skills to provide potential...


  • Auckland, New Zealand Aa Insurance Limited Full time

    We're not just another workplace; we're a team of like-minded people striving to make a real difference to the lives of as many Kiwis as we can.Trust is what makes us who we are. We're passionate and committed to doing the right thing by caring for each other, our customers, and our communities. We know you're brimming with potential and so are we. Let's...

  • Commercial Building

    6 months ago


    Auckland City, New Zealand Madison Recruitment Full time

    **Embrace an adventure in the insurance industry!** Join a world-renowned multinational organisation that is revolutionising the insurance brokerage and financial advisory landscape across the globe! With offices spanning continents, our client is on a mission to empower clients by reducing their cost of risk and delivering unparalleled services. Are you...


  • Auckland, New Zealand Aa Insurance Limited Full time

    We're not just another workplace; we're a team of like-minded people striving to make a real difference to the lives of as many Kiwis as we can.Trust is what makes us who we are. We're passionate and committed to doing the right thing by caring for each other, our customers, and our communities. We know you're brimming with potential and so are we. Let's...


  • Auckland City, New Zealand Ando Insurance Group Limited Full time

    At Ando, we’re taking a fresh approach to the way insurance works in New Zealand. Since opening our doors in 2015 we have achieved strong growth in the New Zealand insurance market and have continued to focus on using new technology to deliver vastly improved customer experiences. We have an exciting 2 opportunities for a highly motivated professional...

  • Claims Consultant

    3 weeks ago


    Auckland, New Zealand Tower Insurance Ltd. Full time

    We are offering two talented individuals with an amazing 1-year fixed-term opportunity to work at Tower. Why you'll love working with Tower At Tower, we put our people first and pride ourselves on creating a diverse and inclusive space that provides opportunities for everyone to thrive. As a unique Kiwi and Pacific insurer operating for almost 150 years,...

  • Claims Consultant

    3 weeks ago


    Auckland, New Zealand Tower Insurance Ltd. Full time

    We are offering two talented individuals with an amazing 1-year fixed-term opportunity to work at Tower. Why you'll love working with Tower At Tower, we put our people first and pride ourselves on creating a diverse and inclusive space that provides opportunities for everyone to thrive. As a unique Kiwi and Pacific insurer operating for almost 150 years,...

  • Team Leader Claims

    5 months ago


    Auckland City, New Zealand TOWER Insurance Full time

    **Why you'll love working with Tower** At Tower, we live and breathe our values - they are at the heart of every interaction. Our people come** first, **we pride ourselves on creating a diverse and inclusive space that allows our people to thrive. Encouraging everyone to bring their whole selves to work, we aim to represent the diverse communities we work...

  • Claims Consultant

    4 weeks ago


    Auckland City, New Zealand TOWER Insurance Full time

    **We are offering two talented individuals with an amazing 1-year fixed-term opportunity to work at Tower.** **Why you'll love working with Tower** At Tower, we put our people first and pride ourselves on creating a diverse and inclusive space that provides opportunities for everyone to thrive. As a unique Kiwi and Pacific insurer operating for almost 150...

  • Claims Consultant

    3 weeks ago


    Auckland, New Zealand Tower Insurance Ltd. Full time

    We are offering two talented individuals with an amazing 1-year fixed-term opportunity to work at Tower.Why you'll love working with TowerAt Tower, we put our people first and pride ourselves on creating a diverse and inclusive space that provides opportunities for everyone to thrive. As a unique Kiwi and Pacific insurer operating for almost 150 years, with...


  • Auckland, New Zealand Lockton Companies Australia Full time

    Senior Claims Advocate – NZ  Hybrid and flexible work environment Work for the world's largest privately owned insurance broker Learn and develop through initiatives like our company-wide mentoring program Are you a driven and self-motivated individual looking for the next step in your claims career? Working at Lockton is an exciting chance to be a...


  • Auckland, New Zealand Lockton Companies Australia Full time

    Senior Claims Advocate – NZ  Hybrid and flexible work environment Work for the world's largest privately owned insurance broker Learn and develop through initiatives like our company-wide mentoring program Are you a driven and self-motivated individual looking for the next step in your claims career? Working at Lockton is an exciting chance to be a...

  • Claims Consultant

    5 months ago


    Auckland City, New Zealand Ando Insurance Group Limited Full time

    At Ando, we're taking a fresh approach to the way insurance works in New Zealand. Since opening our doors in 2015 we have achieved strong growth in the New Zealand insurance market and have continued to focus on using new technology to deliver vastly improved customer experiences. We have an exciting opportunity for a highly motivated professional with...