Claims Recoveries Consultant
3 weeks ago
At Ando, we’re taking a fresh approach to the way insurance works in New Zealand.
Since opening our doors in 2015 we have achieved strong growth in the New Zealand insurance market and have continued to focus on using new technology to deliver vastly improved customer experiences.
We have an exciting 2 opportunities for a highly motivated professional with excellent relationship and people skills to join our high performing Partner Channel team as a Claims Recoveries Consultant on a 12-month maternity leave fixed term contract & on a full-time contract. Ideally, you’ll have at least 3 years of experience with managing a portfolio of recovery claims files across both commercial and domestic lines. Also have an excellent understanding of insurance claims discipline, debt recovery and supporting processes.
Helping our business grow and succeed in a challenging and changing environment, you’ll be responsible for:
- Management of third-party recoveries in accordance with best practice and delegated authority limits.
- Provide support and guidance for our customers.
- Maintaining and proactively looking to develop internal and external partnerships and relationships to ensure a positive Ando experience for our customers, stakeholders and partners.
- Identify opportunity to improve processes and systems.
Perks of being an Andonian (not just limited to the below):
- Wellbeing (Sick) Leave 20 days per annum.
- 1 week of paid parental discretionary leave to either parent
- $500 annual wellbeing allowance
- Discounted Ando Insurance Policies
- Hybrid working environment.
- Dog friendly offices
- Social Club
- Life & Income Protection Insurance
- Career Coaching & Professional Development Support
- Employee Assistance Program
Our customers are at the heart of everything we do at Ando. You’ll need a commitment to providing the highest level of customer satisfaction and a desire to make the complex seem simple. This role will give you the opportunity to challenge and develop your commercial knowledge in an environment that encourages flexibility and forward thinking.
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