Customer Service Executive
2 months ago
Customer Service Executive Location: Christchurch (hybrid working after probation)Salary: £25000 starting salary with an opportunity for this to rise to over £29500. Plus, fantastic benefits.Start date: You MUST be able to start on 4th Nov and not have any long-term holidays for the training period of 8 weeks due to the training needs (training is only Monday to Friday and core working hours).Hours: FULL TIME hours working on a rota between 8am and 6.15pm Monday to Friday and 8 – 16.30 on a Saturday (1 in 6 Saturdays). Hybrid working opportunities once training has been completed.Dynamite Recruitment is working alongside an internationally recognised company that is looking for confident Customer Service Executive to join their Claims team on a permanent basis.Due to growth, our client is looking to recruit Customer Service Advisors to support within their contact centre and assist customers in managing their claims.Responsibilities: Receive incoming correspondence and calls from customers, clients, and third parties relating to insurance claims. Manage a portfolio of claims, assisting customers from the initial point of contact through to completion. Ensure all relevant information is captured and updated on the system for each customer. Accurately assess claims in line with policy terms and conditions. Pay valid claims quickly without unnecessary delay. Inform customers who aren't covered at the first opportunity. Assess and raise awareness of any fraudulent activity. Empathise with customers and support them at a challenging time. Carry out calculations to ensure accurate payments are made to customers on behalf of their insurance provider. Liaise with 3rd parties to resolve queries and process claims, recovering money where possible. Ensure all documentation relating to a case is attained and uploaded both timely and accurately. Input data to a claims management system with a high level of accuracy. Ideal Candidate: Previous experience in a telephone-based customer service position or insurance claims. High levels of personal resilience. Must be able to multi-task. First-class verbal and written communication skills. Comfortable navigating computer systems (full training will be given). High levels of pro-activity; good organisation and planning skills. Great team player. Ability to stay calm, confident, and focused while handling high numbers of incoming calls. Ability to reassure others and display high levels of empathy. Competent at using complex computer systems. Numerate and able to process information quickly. Literate with the ability to tailor communication to the appropriate audience. High levels of attention to detail. Benefits: Free on-site parking. Free Health Cash Plan for cover towards treatment for dental, prescriptions, and more. Consistent development. Consistent salary increases. Free annual travel insurance (subject to qualifying criteria). Discount on home and motor insurance. Salary supplements for using an additional language. Annual Bonus scheme of approx. 5%. Fully equipped gym and other social club facilities. To be considered, please submit your CV ASAP.
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Customer Service Representative
3 weeks ago
Christchurch, New Zealand Service Foods Full timeSeeking a dynamic and motivated Customer Service Representative to join our Christchurch team.The Role:As a Customer Service Representative, you will play a key role in driving sales and enhancing our business's reputation. Your passion for customer service, coupled with strong negotiation skills, will help you prospect new clients, qualify leads, and turn...
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Customer Success Executive
3 days ago
Christchurch, New Zealand Buscojobs Full timeSeeking motivated Passionate, Individual With Customer Success Executive ExperienceExciting Opportunity:Join our Global Company for Personal & Leadership DevelopmentAre you an enthusiastic and driven self-starter ready to advance your career? Are you passionate about personal and leadership development? If so, our rapidly expanding Global Company is seeking...
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Service Executive
4 months ago
Christchurch, New Zealand Aon Corporation Full timePosting Description: **Service Executive** Are you looking to get into financial services and wanting to put analytical and leadership skills to the test. With a focus on growth and investment across AON NZ, we are looking to expand - this role will give you the opportunity to learn and develop alongside us. **Aon is in the business of better...
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Customer Service
2 weeks ago
Christchurch, New Zealand Hynds Full time**Full-time permanent role**: - ** Career progression & development opportunities**: - ** Health Insurance Cover & Free Annual Health Checks** Hynds Hornby is on the lookout for a friendly, detail-oriented, and customer-focused individual to join our vibrant team in Hornby, Christchurch! If you're passionate about providing excellent service, helping...
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Trainee Customs Officers
3 months ago
Christchurch, New Zealand New Zealand Customs Service Full timeLooking for a career where no two days are the same? Want to be part of the team that helps protect New Zealand's borders? We have several Trainee Customs Officer roles based at Christchurch Airport as part of the Deployment Cycle. As a Trainee Customs Officer you'll interact and communicate with a wide range of people and ensure a quality customer...
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Royal Service
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Christchurch, New Zealand Accor Hotels Full timeCompany DescriptionFairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and...
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Customer Service
2 weeks ago
Christchurch, New Zealand Hynds Full timeFull-time permanent roleCareer progression & development opportunitiesHealth Insurance Cover & Free Annual Health ChecksHynds Hornby is on the lookout for a friendly, detail-oriented, and customer-focused individual to join our vibrant team in Hornby, Christchurch! If you're passionate about providing excellent service, helping customers find the right...
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Csr (Customer Service Representative)
2 days ago
Christchurch, New Zealand B & B Landscape & Cartage Inc. Full time*Essential Job Duties and Responsibilities: - * Answers all incoming fare media phone calls from customers. - Performs all assigned tasks as quickly and accurately as possible. - Follows all established policies, procedures and written/verbal instructions. *Qualifications* - Must have working knowledge of basic computer software (e.g. Microsoft Office...
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Customer Service
6 months ago
Christchurch, New Zealand Hynds Full time**Hynds Bromley Branch** - Permanent full time role based in our newly relocated Bromley Branch - Career advancement opportunites - Southern Cross Health Insurance Cover (after 6 months) **The role**: We are seeking an enthusiastic person provide exceptional customer service in our brand new Bromley Branch. You will ideally have knowledge in the plumbing or...
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Executive Housekeeper
3 weeks ago
Christchurch, New Zealand Hilton Worldwide, Inc. Full timeJob Description - Executive Housekeeper (HOT0B7KF)Job Number:Executive Housekeeper (HOT0B7KF)Work LocationsChateau on the Park - Christchurch, a DoubleTree by Hilton189 Deans Avenue, Riccarton Christchurch 8011The Executive Housekeeper oversees all housekeeping operations, coordinating with other departments for a smooth operation. This role emphasises...
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Customer Service
7 months ago
Christchurch, New Zealand NZ Recruit Full time**We are seeking a customer services person to join the team!** **The team are dedicated to providing all of their customers with an exceptional service and they pride themselves in exceeding expectations and the friendly work environment.** To be successful in this role you will have strong communication, an active listener, excellent time management,...
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Executive Assistant to The Chief Executive
7 months ago
Christchurch, New Zealand Christchurch City Council Full timePut your exceptional EA skills and expertise to full utilisation! **About the role**: Working in an incredibly diverse organisation dedicated to serving our community is highly rewarding and supporting the Chief Executive will see you play a pivotal role in achieving this. You will provide high-level support by prioritising the important things, using your...
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Executive Housekeeper
3 weeks ago
Christchurch, New Zealand Hilton Full timeExecutive Housekeeper With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. If you appreciate the impact global travel can have on...
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Sales Manager
4 months ago
Christchurch, New Zealand Service Foods Full timeWith a commitment to excellence, Service Foods take pride in delivering fresh and sustainable products to our valued customers. **We are seeking a dynamic and results-driven Sales Manager to join our Christchurch team.**: **Why Work for Us**: Service Foods is New Zealand’s largest privately family-owned and operated food service distribution business. We...
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Account Executives
4 months ago
Christchurch, New Zealand NZME Full time**THE OPPORTUNITY**: As a tech start-up in 2018 we drastically changed the face of NZ real estate and 6 years on we still thrive on our entrepreneurial spirit with OneRoof New Zealand’s home of Real Estate, with thousands of listings, the latest property news, and market insights to help make property decisions easier. We're searching for two** **OneRoof...
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Customer Service Representative
7 months ago
Christchurch, New Zealand Madison Recruitment Full time**About our Client**: Our client is a leading expert in industrial automation. They are constantly looking into the future with their innovations. They take pride in their customer-centric approach and are seeking a dedicated individual to join their team as a Customer Service Representative. **Role Overview**: **Key Responsibilities**: - Act as the first...
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Customer Service Officer
7 months ago
Christchurch, New Zealand Covetrus Full timeThe Role Covetrus is a global animal health technology and services company dedicated to advancing the world of veterinary medicine. Provet New Zealand is part of Covetrus as the premier leading veterinary distributor in New Zealand and has a long history of innovation, continuous improvement, and excellence in customer service to our vet and veterinary...
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Customer Services Support
7 months ago
Christchurch, New Zealand Shred-X Full timeYou've probably seen our recognisable polar bear logo on trucks going from town to town across our beautiful country. No surprise if you have - Big Chill Distribution is a leader in the storage and express delivery of chilled and frozen products nationwide, with ten depots strategically positioned throughout New Zealand. At Big Chill Distribution, we...
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Customer Service Officer
6 months ago
Christchurch, New Zealand NZ Post Full timeCustomer Service Officer | PostShop Cashel Street - Showcase your problem-solving skills - Customer service role where you can make a positive impact - Monday to Friday 1:30pm to 5:45pm The New Zealand Post Group is well known around New Zealand for providing a vital service to all our valued customers - we are committed to proactively responding to...
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Customer Services Representative
4 months ago
Christchurch, New Zealand Oji Fibre Solutions Full timeCustomer Services Representative Hornby, Christchurch OJI Fibre Solutions is one of New Zealand's leading manufacturers and suppliers of packaging solutions to a wide range of industries throughout the country. Our customers include blue chip manufacturers and marketers of packaging products to the food, primary produce, industrial and grocery sectors. We...