Digital Account Manager

4 days ago


Auckland, Auckland, New Zealand Brave Full time

We're a full-service digital design agency that believes in the power of good design to create real impact.
We're big on learning, collaboration, and pushing creative boundaries, working in an environment where you'll be inspired and supported to do your best work.We're looking for a highly motivated Digital Account Manager / Producer to help bring digital projects to life.
If you have experience managing projects, keeping things running smoothly, and ensuring top-quality outcomes, we'd love to hear from you.What you'll be doingDigital ProductionManage the production of digital projects, ensuring they're delivered on time and within budget.Work closely with designers, developers, and clients to define scope, set goals, and keep projects moving.Account ManagementLead client meetings, including project updates, billing discussions, and scope reviews to ensure transparency and alignment.Track project budgets, timelines, and resourcing, proactively addressing any risks or overages.Quality AssuranceOversee QA processes to maintain high standards in digital work.Carry out functional, performance, and compatibility testing.Resource & Timeline ManagementAllocate resources effectively to meet project needs and deadlines.Identify potential challenges early and find solutions.Process ImprovementLook for ways to refine how we work, making production smoother and more efficient.Apply best practices to keep projects running at their best.Keep teams and clients in the loop with clear updates and status reports.Foster a collaborative and transparent working environment.Performance TrackingSet project goals and track progress to ensure success.Provide insights and recommendations based on project outcomes.What we're looking for:3+ years experience managing digital projects, ideally in web design or development.A solid understanding of digital production processes and web technologies.Some experience with QA and testing.Great organisational skills and a track record of delivering projects successfully.Strong communication and people skills; you're good at keeping teams aligned and clients happy.A problem-solving mindset with the ability to make informed decisions under pressure.Detail-oriented with a focus on quality and efficiency.Adaptability and the ability to juggle multiple projects at once.Bonus skills (nice to have but not essential)Print Production KnowledgeFamiliarity with print processes and materials.Ability to oversee print projects and maintain brand consistency.What's in it for you?Prime location, Ponsonby Central is on our doorstep.Flexible working options.Three extra annual leave days (Brave Days).Regular team social events.A collaborative and supportive learning culture with plenty of opportunities to grow.The chance to work with awesome, ambitious, and creative people.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionMarketing and SalesIndustriesDesign Services
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