Banquet Manager

2 weeks ago


Auckland, New Zealand Accor Hotels Full time

Company DescriptionThe only official airport hotel in Suvarnabhumi Airport and the best 4-star hotel in Bangkok. This airport hotel offers 612 rooms and suites designed with an intriguing Thai influence and a complete of all you needs.Novotel Bangkok Suvarnabhumi Airport Hotel is 24-Hour Flexi – with no set check-in time, arrive when it suits you and checkout 24 hours later.Job DescriptionResponsible for overall supervision, planning, control and coordination of all activities of personnel engaged in serving food and beverages in the Banquet department.Provide training to team members and casual labour on all aspects of banquet operations according to the requirements in the department's Standards.Handle guests' complaints and comments tactfully and efficiently.QualificationsMinimum 2 years of relevant experience in a similar capacity.Strong leadership, interpersonal and training skills.Good communication and customer contact skills.Service oriented with an eye for details.Ability to work well in stressful & high-pressure situations.A motivator & self-starter.Well-presented and professionally groomed at all times.Excellent reading, writing and oral proficiency in English language.
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