I&C Billing Analyst

5 days ago

Hamilton, Waikato, New Zealand Yü Group Full time

I&C Billing AnalystDepartment: YUR - 2070 - BillingEmployment Type: Permanent - Full TimeLocation: NottinghamReporting To: I&C Portfolio ManagerCompensation: £25,000 - £28,000 / yearDescriptionReports to: I&C Portfolio ManagerLocation: NottinghamWorking hours: Monday to Friday, 37.5 hours a weekWe are looking for an I&C Billing Analyst to drive sustainable and operational change to create breakthrough benefits.
The role will involve working closely with all departments in the business and having regular meetings with exposure to senior management.
Energy industry experience is desirable but not essential.Our company is growing rapidly, offering an exciting opportunity to join an organization that can provide a long-term career.Passionate and motivated people are the power behind our growth, and we're looking to expand our team, allowing you to be part of our success story.What We Need from YouHere's a taste of what you'll be doing:Resolving specific customer accounts within agreed service level agreements and supporting the end-to-end delivery of the designated Billing Portfolio.Supporting the maintenance and smooth running of Billing Systems and resolving billing queries.Account setup of large customer multi-sites in the billing system for group billing.Working alongside other departments to resolve complex billing queries (e.g., Metering/Industry/Data Exceptions).Liaising with external agents to resolve complex Industry/Billing exceptions and assisting technical leads in producing billing statistics for reporting.Coordinating Billing tasks to ensure weekly/monthly targets are met.Working under pressure and managing multiple deadlines.Building effective inter-departmental working relationships and being a flexible, strong team player as the role develops.Highlighting process improvements and supporting the team to drive change, including UAT testing of system upgrades/bugs and new software.Experience in dealing with DC/DC/MOP & DNO is desirable.Exposure to industry data flows with a good understanding of industry interaction is also desirable.About YouIf you have what it takes, you could be just what we're looking for:Sharp – Effective decision-making skills to manage technical workload.Experienced – Preferably worked in the energy/metering industry.Great communicator – First-rate communication and interpersonal skills.Ambitious – You're looking for a career opportunity, not just another job.Analytical – Naturally curious with immaculate attention to detail.Motivated – A "can do" attitude and a love for success.Team player – Enjoy working closely with a team to help them develop.Flexible – A strong team player who can adapt as the role and business develop.We Come FirstWe offer a wide range of benefits for our employees, including:24 days annual leave + bank holidaysHoliday buy – up to 5 additional daysDay off on your birthdayEmployee Assistance ProgrammeAnnual salary reviewLearning and development opportunitiesEnhanced paternity, maternity, and adoption policiesYü made a difference AwardsTravel Loan Scheme3 days additional annual leave for marriage/civil partnershipAppointment allowanceLong service recognitionRefer a friend paymentCompany sick pay (subject to length of service)New modern facilitiesDeath in service and critical illness coverPlus many moreThis position does not fulfil the UK Visas & Immigration sponsorship criteria for Skilled Worker, therefore we can only accept applications from candidates who already have an indefinite right to work in the UK.If you need any reasonable adjustments to help you apply for a role, please let us know and we will see what we can do.
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