I&C Portfolio Manager Assistant
5 days ago
">
We are seeking an experienced I&C Billing Analyst to join our team at the Yü Group. The ideal candidate will have a strong background in billing systems and be able to work closely with various departments to resolve complex billing queries.
">The successful candidate will be responsible for resolving specific customer accounts within agreed service level agreements, supporting the end-to-end delivery of the designated Billing Portfolio, and maintaining and running billing systems. They will also work alongside other departments to resolve complex billing queries and liaise with external agents to resolve exceptions.
">In addition to their technical skills, the ideal candidate will possess excellent communication and interpersonal skills, be a team player, and be able to adapt to changing circumstances. If you are a motivated and detail-oriented individual looking for a challenging role, we encourage you to apply.
">Responsibilities
">
- Resolving specific customer accounts within agreed service level agreements.
- SUPPORTING THE END-TO-END DELIVERY OF THE DESIGNATED BILLING PORTFOLIO.
- Maintaining and running billing systems.
- Liaising with external agents to resolve exceptions.
- Working alongside other departments to resolve complex billing queries.
About You
">
- You have experience working in the energy/metering industry or a related field.
- You possess effective decision-making skills and can manage technical workload.
- You are a great communicator with first-rate communication and interpersonal skills.
- You are ambitious and looking for a career opportunity, not just another job.
- You are analytical and naturally curious with immaculate attention to detail.
- You are motivated and have a 'can do' attitude and a love for success.
- You enjoy working closely with a team to help them develop.
Benefits
">
We offer a wide range of benefits for our employees, including:
">- 24 days annual leave + bank holidays
- Holiday buy - up to 5 additional days
- Day off on your birthday
- Employee Assistance Programme
- Annual salary review
- Learning and development opportunities
- Enhanced paternity, maternity, and adoption policies
- Yü made a difference Awards
- Travel Loan Scheme
- 3 days additional annual leave for marriage/civil partnership
- Appointment allowance
- Long service recognition
- Refer a friend payment
- Company sick pay (subject to length of service)
- Death in service and critical illness cover
Others
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This position does not fulfill the UK Visas & Immigration sponsorship criteria for Skilled Worker, therefore we can only accept applications from candidates who already have an indefinite right to work in the UK.
">If you need any reasonable adjustments to help you apply for a role, please let us know and we will see what we can do.
">#J-18808-Ljbffr
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