Director Of Client Services

4 days ago


Auckland, New Zealand Werk Agency Full time

At Werk Agency, we're looking for a Client Services Director who's ready to lead from the front. This is your chance to take ownership of client relationships, drive campaign success, and guide our talented team to deliver exceptional marketing and creative projects. You'll connect the dots between our clients' needs and our in-house specialists across digital advertising, media buying, design, social, and content production. You'll also play a critical role in managing team workflows, ensuring seamless project delivery across multiple clients.What You'll Do:Client Relationship ManagementBe the go-to person for clients – building trust, managing relationships, and ensuring their happiness.Onboard new clients with seamless processes and stellar service.Lead client retention and account growth initiatives.Resolve issues efficiently and gather feedback to improve satisfaction.Project & Campaign ManagementOversee the delivery of multi-channel marketing campaigns (social media, OOH, branding, and more).Manage marketing projects from concept to completion, ensuring timelines, budgets, and deliverables are met.Collaborate with creative, marketing, and digital teams to deliver impactful projects, on time and on budget.Manage team workflows and project management systems to ensure smooth delivery across multiple clients.Track project performance, ensuring results align with client goals.Media ExpertiseLeverage your expert understanding of the New Zealand media landscape to advise clients and guide campaigns for maximum impact.Stay ahead of media trends, opportunities, and innovations to deliver value-driven strategies.Collaborate with media partners to plan, negotiate, and execute media buys across traditional and digital channels.Business DevelopmentIdentify opportunities for account growth, upselling, and cross-selling.Respond promptly to inbound leads and support strategic pitches to prospects.Analyse and report on sales performance metrics.Guide, support, and develop your client services team.Oversee team workflows and ensure efficient management of projects across multiple clients.Work alongside senior leadership to drive Werk Agency's vision and growth.What You Bring:Proficiency in Adobe Creative Cloud (Illustrator, InDesign, Photoshop); experience with Premiere Pro and After Effects a plus.A deep understanding of the New Zealand media landscape and its opportunities.Experience managing creative and marketing projects across multiple clients.A knack for managing creative projects in fast-paced environments.Stellar communication skills and relationship-building ability.Exceptional attention to detail, multitasking ability, and time management skills.What We Provide:Laptop, monitor, and desk setup.Employer contributions to Kiwisaver.Flexible working: 2x optional WFH days per week.Friday 4pm team knock-offs & regular team activities.Professional development and learning opportunities.We're a ragtag team of creatives and marketers who thrive on solving problems. From FMCG to tourism, hospitality to education, we're industry-agnostic and driven by our clients' goals. We work smart, have fun, and take pride in what we do.Ready to Lead? Let's Talk.Join us in January 2025 to take Werk Agency to the next level. Apply now or tag someone who fits the bill
#J-18808-Ljbffr


  • Client Director

    1 month ago


    Auckland, New Zealand The Instillery Group Full time

    Full timeWe are not just another blue & white IT company, we know there are many but we are special. Unique in size, in approach, with our people, our brand - all of it. The Instillery is a passionate team of wonderful diverse humans, dedicated to delivering first class IT solutions to our clients and we are looking for someone who's ready to join us.Our...

  • Account Director

    6 months ago


    Auckland City, New Zealand FCB Full time

    Location: Auckland - Employment type: Full time - Strategic Thinker - Full service advertising agency - Creative / Brand More details Suiting: Account Director : FCB Auckland Office Account Management/Client Service High profile portfolio FCB Aotearoa are seeking an Account Director (Client Service) in our Account Management Team, Auckland. This role...


  • Auckland, Auckland, New Zealand CGR Services Full time

    We are seeking a highly skilled Strategic Client Portfolio Director to join our team at CGR Services. This is an exciting opportunity for a seasoned professional to lead a specific client portfolio and drive business growth.Key Responsibilities:Oversight of client portfolio, including strategic planning, campaign execution, and performance...


  • Auckland, New Zealand Werk Agency Full time

    At Werk Agency , we’re looking for a Client Services Director who’s ready to lead from the front. This is your chance to take ownership of client relationships, drive campaign success, and guide our talented team to deliver exceptional marketing and creative projects. You'll connect the dots between our clients’ needs and our in-house specialists...


  • Auckland, New Zealand ArchiPro Limited Full time

    Archi Pro is not just another online platform; the people here at Archi Pro are revolutionising an entire industry. Today, building and renovating is a time-consuming, expensive, demanding, and fragmented process, and great design feels restricted to the privileged few. Separately, we’re witnessing industry after industry being revolutionised by...


  • Auckland, New Zealand Archipro Limited Full time

    ArchiPro is not just another online platform; the people here at ArchiPro are revolutionising an entire industry.Today, building and renovating is a time-consuming, expensive, demanding, and fragmented process, and great design feels restricted to the privileged few. Separately, we're witnessing industry after industry being revolutionised by technology, yet...

  • Client Director

    1 month ago


    Auckland, New Zealand Willis Towers Watson Full time

    DescriptionThe Client Director will effectively manage and grow a portfolio of clients, ensuring that their risk management and insurance broking needs are identified and met. You will be responsible for developing existing clients and driving the business development strategy for new opportunities whilst contributing to the overall growth of the...

  • Client Director

    1 month ago


    Auckland, New Zealand Willis Towers Watson Full time

    Description The Client Director will effectively manage and grow a portfolio of clients, ensuring that their risk management and insurance broking needs are identified and met. You will be responsible for developing existing clients and driving the business development strategy for new opportunities whilst contributing to the overall growth of the...


  • Auckland, New Zealand ArchiPro Limited Full time

    ArchiPro is not just another online platform; the people here at ArchiPro are revolutionising an entire industry. Today, building and renovating is a time-consuming, expensive, demanding, and fragmented process, and great design feels restricted to the privileged few. Separately, we’re witnessing industry after industry being revolutionised by technology,...


  • Auckland, New Zealand Archipro Full time

    If you have a passion for architecture and design, thrive in sales and partnerships, and are eager to earn well, this role could be the perfect fit. Today, building and renovating is a time-consuming, expensive, demanding, and fragmented process, and great design feels restricted to the privileged few. Separately, we’re witnessing industry after industry...


  • Auckland, New Zealand Archipro Full time

    If you have a passion for architecture and design, thrive in sales and partnerships, and are eager to earn well, this role could be the perfect fit.Today, building and renovating is a time-consuming, expensive, demanding, and fragmented process, and great design feels restricted to the privileged few. Separately, we're witnessing industry after industry...


  • Auckland, New Zealand Commonwealth Bank Of Australia Full time

    Associate Director, Institutional Client CoverageCommonwealth Bank of Australia – Auckland, North IslandOpportunity to join CBA's Institutional Client Coverage teamBe part of this progressive and innovative environmentAuckland, NZ based roleSee yourself in our teamThe team's purpose is to provide IB&M clients with solutions across the financing spectrum to...

  • Client Director

    1 month ago


    Auckland, New Zealand Willis Towers Watson Full time

    Description The Client Director will effectively manage and grow a portfolio of clients, ensuring that their risk management and insurance broking needs are identified and met. You will be responsible for developing existing clients and driving the business development strategy for new opportunities whilst contributing to the overall growth of the portfolio....


  • Auckland, New Zealand Archipro Full time

    If you have a passion for architecture and design, thrive in sales and partnerships, and are eager to earn well, this role could be the perfect fit. Today, building and renovating is a time-consuming, expensive, demanding, and fragmented process, and great design feels restricted to the privileged few. Separately, we’re witnessing industry after industry...

  • Client Director

    6 months ago


    Auckland City, New Zealand BNZ Full time

    **Ko Mātou Tēnei | This is us** At BNZ we are committed to being the Bank for New Zealand. That means we are focusing on our customers, continually improving the way we do business, and providing great leadership. Here at BNZ we embrace flexible working, have a strong focus on career development and progression, as well as a great range of benefits,...

  • Client Director

    3 months ago


    Auckland, New Zealand Provoke Solutions Full time

    Join the dynamic team at Provoke, where we're not just about meeting expectations but exceeding them. We're looking for innovative professionals who are passionate about driving exceptional outcomes for our customers. At Provoke, you'll be empowered to challenge the status quo and encouraged to think differently, leveraging a growth mindset to deliver...

  • Client Director

    1 month ago


    Auckland, New Zealand Provoke Solutions Full time

    Join the dynamic team at Provoke, where we're not just about meeting expectations but exceeding them. We're looking for innovative professionals who are passionate about driving exceptional outcomes for our customers. At Provoke, you'll be empowered to challenge the status quo and encouraged to think differently, leveraging a growth mindset to deliver...


  • Auckland City, New Zealand NZME Full time

    **THE OPPORTUNITY**: Are you an expert in crafting impactful media strategies and developing innovative solutions? Do you have experience in media solutions at an agency or another media supplier? NZME is seeking a dynamic and experienced Client Solutions Director to join our award-winning Auckland Agency sales team. If you’re passionate about media, excel...

  • Client Director

    2 months ago


    Auckland, New Zealand Provoke Solutions Full time

    Join the dynamic team at Provoke, where we're not just about meeting expectations but exceeding them.We're looking for innovative professionals who are passionate about driving exceptional outcomes for our customers.At Provoke, you'll be empowered to challenge the status quo and encouraged to think differently, leveraging a growth mindset to deliver tangible...


  • Auckland, New Zealand CGR Services Full time

    Hāere mai ki PHD Aotearoa! Interested in joining our award-winning team? PHD's reputation as a fantastic place to work is widely recognised, from our limitless learning and development opportunities across an enviable client list and agency specialisms, to our fun culture and inclusive environment. Amongst the wider industry, we are equally renowned as the...