Assistant Hotel Manager
7 days ago
Position OverviewAt Holiday Inn Express & Suites Queenstown, we're all about making our guests feel energized and ready for the day ahead.
As our Assistant Hotel Manager, you'll play a crucial role in delivering outstanding guest experiences, optimizing hotel performance, and fostering a positive work environment for our amazing team.
Plus, you'll be in one of New Zealand's most beautiful destinations—QueenstownAbout Pro-invest GroupPro-invest Group is a global asset management and investment firm specialising in real estate, with an extensive track record of delivering new-build hotels and repositioning existing hotels across Australia and New Zealand.
As a leading hotel developer, we are a trusted partner to some of the world's most recognised hotel brands, including Kimpton Hotels and Restaurants, Hotel Indigo, Curio Collection by Hilton, Holiday Inn Express, voco and Sebel.What you'll do:Assist the General Manager in overseeing daily hotel operations, from staffing to performance goals.
Be the go-to for ensuring smooth operations and exceptional guest service.Assist the General Manager in directing day-to-day staffing requirements, plan and assign work, and assist in the establishment of performance and development goals for team members.Keep a close eye on budgets, labour costs, and profit/loss strategies to ensure we hit our financial targets.
Use your sharp financial skills to ensure resources are allocated wisely.Lead, coach, and inspire our fantastic team.
You'll be instrumental in their professional development and performance, creating an environment where everyone thrives.Drive guest satisfaction by ensuring service standards are top-notch.
When issues arise, you'll tackle them head-on with a proactive, guest-first mindset.Champion hotel safety, security, and compliance with all relevant regulations.
Your attention to detail will ensure a safe environment for both guests and staff.Who you are:You've been in the hotel or hospitality industry and have at least 2 years of experience in management or supervision.You love leading a team and making meaningful connections with guests and staff.You've got an eye for the details, from managing budgets to controlling costs.When challenges arise, you stay calm under pressure and find solutions quickly.You hold yourself and your team to the highest standards of service and compliance.Benefits:Opportunity to work with a leading hotel brand that embraces creativity, individuality, and local culture.A vibrant, dynamic team environment where your skills and ideas are valued.Opportunities for career development and growth within Pro-invest Group and Hotel Indigo.Food & Beverage and accommodation discounts across Pro-invest Group's portfolio of hotels.At Pro-invest Group, we strongly believe in developing our own colleagues and promoting from within, so the opportunities are boundless for those that are passionate and deliver.Ready to Join Us?
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