Front Of House | Daytime Server

4 weeks ago


Queenstown, New Zealand Future Hospitality Group Full time

Are you passionate about creating exceptional guest experiences? Do you thrive in a fast-paced, dynamic environment? If so, odd saint, a bustling brunch spot in the centre of town, is looking for talented individuals like you to join our Front of House team
About odd saint:
odd saint is your favourite neighbourhood local on the corner, offering a warm welcome and a sense of community. Inspired by worldly travels, our 'global soul food' menu is approachable yet adventurous. Our space draws inspiration from bygone American diners and European bistros, creating a friendly, playful, and light atmosphere – a unique spin on the casual all-day trader.
Job Description:
As a Front of House team member at odd saint, you will be the face of our venue, providing exceptional customer service and ensuring every guest has a memorable experience. Engage with customers, take orders, serve food and beverages, and contribute to maintaining a welcoming and vibrant atmosphere.
Responsibilities:

Greet and welcome guests with a warm and friendly demeanour.
Provide detailed information about menu items, specials, and promotions.
Take accurate food and drink orders, relaying them to the kitchen and bar staff.
Serve food and beverages promptly and efficiently.
Anticipate and fulfil guest needs for a seamless dining experience.
Handle customer inquiries, concerns, and complaints professionally.
Maintain cleanliness and organisation of the front-of-house area.
Collaborate with the team to ensure smooth operations and excellent service.

Requirements:

Previous experience with table service.
Exceptional interpersonal and communication skills.
Strong customer service orientation with a friendly and outgoing personality.
Ability to work well under pressure and in a fast-paced environment.
Excellent organisational skills and attention to detail.
Knowledge of food and beverage operations and menu items.
Must be available for flexible hours, including weekends and public holidays.
Must be staying in Queenstown until at least March.

Join us at odd saint and be part of a dynamic team dedicated to creating extraordinary experiences for our guests. We offer opportunities for growth and development in a supportive work environment that fosters teamwork and creativity.
To apply, please submit your CV and a cover letter highlighting your relevant experience and why you think you would be a great fit for the role.
We look forward to hearing from you
Unfortunately, we are currently only accepting applications from those with open work visas. We are not able to sponsor for this position at this time.

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