Client Relations Specialist

2 weeks ago

Christchurch, New Zealand Eight360 Full time

**Job Title:** Client Relations Specialist **Company:** Eight360 **Location:** Christchurch, Canterbury, NZ **Job Type:** Part-Time **Seniority Level:** Associate Level **Experience:** 3 Years **Introduction:** Eight360 is a forward-thinking company dedicated to delivering outstanding client experiences through innovative solutions.
We are seeking a driven and resourceful Client Relations Specialist to join our team in Christchurch.
The ideal candidate will possess a strong background in client relations, exceptional communication skills, and a passion for cultivating relationships that foster client satisfaction and loyalty.
**Responsibilities:** As a Client Relations Specialist, you will be entrusted with a range of responsibilities aimed at enhancing our clients' overall experience with Eight360.
Your key responsibilities will include but are not limited to: 1.
**Client Engagement:** - Serve as the primary point of contact for clients, addressing their inquiries and concerns in a timely and professional manner.
- Build and maintain strong, long-lasting client relationships by understanding their needs and ensuring they are met.
2.
**Communication:** - Communicate effectively and proactively with clients regarding project updates, product offerings, and any essential information related to their accounts.
- Conduct regular follow-ups with clients to assess satisfaction levels and gather feedback.
3.
**Problem Solving:** - Utilize critical thinking and decision-making skills to identify client issues and develop effective solutions.
- Collaborate with internal teams to resolve client issues in a timely manner and ensure seamless service delivery.
4.
**Client Onboarding:** - Manage the onboarding process for new clients, ensuring they are well-informed and comfortable with our services and systems.
- Provide training and support as needed to facilitate client understanding and engagement.
5.
**Reporting and Documentation:** - Maintain accurate records of client interactions, including inquiries, feedback, and resolutions in our CRM system.
- Generate reports on client satisfaction and engagement metrics to inform strategic decisions.
6.
**Continuous Improvement:** - Actively contribute to the development of best practices and processes that enhance the client experience.
- Participate in team meetings and brainstorming sessions to provide insights and suggestions for improvement.
**Requirements:** *Education and Experience:* - Bachelor's degree or equivalent experience preferred.
- Minimum of 3 years of experience in client relations, customer service, or a related field.
*Skills and Competencies:* - **Driven:** Proactive and motivated to achieve client satisfaction and business results.
- **Resourceful:** Ability to find innovative solutions and work independently to resolve client inquiries.
- **Critical Thinking:** Ability to assess situations analytically and make informed decisions promptly.
- **Decision-Making:** Confident in making decisions that impact client relationships while balancing company interests.
- Outstanding verbal and written communication skills, with a focus on providing exceptional service.
- Strong organizational and time-management skills, with the ability to prioritize tasks effectively.
*Benefits:* - Company equipment will be provided to ensure you have the tools necessary to perform your role effectively.
- A gym membership to promote health and well-being.
- Coverage for travel and other reasonable business expenses.
**Working Environment:** At Eight360, we prioritize the personal and professional development of our employees.
You'll find a supportive environment that encourages growth and collaboration, allowing you to thrive both individually and as part of our team.
**Application Deadline:** Please submit your application by **October 27, 2024**.
**Equal Opportunity Statement:** Eight360 is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
If you are a driven professional who enjoys building relationships and tackling challenges head-on, we encourage you to apply for the Client Relations Specialist position and become a valued member of our team at Eight360.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.

  • Client Relations Specialist

    2 weeks ago

    Christchurch, New Zealand Eight360 Full time

    **Job Title:** Client Relations Specialist **Company:** Eight360 **Location:** Christchurch, Canterbury, NZ **Job Type:** Part-Time **Seniority Level:** Associate Level **Experience:** 3 Years **Introduction:** Eight360 is a forward-thinking company dedicated to delivering outstanding client experiences through innovative solutions.We are seeking a driven...

  • Client Relations Officer

    2 weeks ago

    Christchurch, New Zealand Illinois Tool Works Full time

    **Job Title:** Client Relations Officer **Company:** Illinois Tool Works **Location:** Christchurch, Canterbury, NZ **Job Type:** Part-Time **Seniority:** Associate Level **Years of Experience:** 2 **Job Summary:** Illinois Tool Works (ITW) is seeking a motivated and detail-oriented Client Relations Officer to join our dynamic team in Christchurch.The ideal...

  • Client Relations Officer

    2 weeks ago

    Christchurch, New Zealand Illinois Tool Works Full time

    **Job Title:** Client Relations Officer **Company:** Illinois Tool Works **Location:** Christchurch, Canterbury, NZ **Job Type:** Part-Time **Seniority:** Associate Level **Years of Experience:** 2 **Job Summary:** Illinois Tool Works (ITW) is seeking a motivated and detail-oriented Client Relations Officer to join our dynamic team in Christchurch. The...

  • Senior Arborists

    7 days ago

    Christchurch, New Zealand Treetech Specialist Treecare Ltd. Full time

    Senior Arborists - Christchurch, New Zealand - Treetech Specialist Treecare Ltd.DescriptionWe are seeking an experienced Arborist to join our Christchurch team at Treetech Specialist Treecare Ltd. We offer job security, a variety of diverse jobs, remuneration between $29.66 and $35 per hour, clear career progression, opportunities for development, and a safe...

  • Client Experience Specialist

    5 months ago

    Christchurch, New Zealand ICIB Brokerweb Full time

    **What you'll do**: As a Client Experience Specialist at ICIB Brokerweb, you will be instrumental in enhancing the overall client experience within our Life & Health Insurance Brokerage. Your day-to-day responsibilities will involve managing client interactions, addressing inquiries, and optimising the client experience. You will be central to managing the...

  • Client Executive

    6 days ago

    Christchurch, New Zealand Marsh Insurance Full time

    Marsh is seeking candidates for the following position based in Christchurch:Client ExecutiveWhat can you expect?An exciting opportunity has become available for a Client Executive to join Marsh. Working within our commercial team, you will be responsible for the growth, profitability and client satisfaction of a book of business containing complex accounts....

  • Expedition Specialist

    2 weeks ago

    Christchurch, New Zealand Heritage Travel Services (2018) Limited Full time

    Heritage Expeditions, pioneers in responsible, small-ship expedition cruising, is expanding its Christchurch-based head office and is looking for a Client Services focussed expedition specialist (read Superstar) to join our hard-working team as we enter an exciting new phase of growth.Heritage Expeditions has been sharing some of the world's most remote...

  • Client Executive

    5 months ago

    Christchurch, New Zealand Marsh Full time

    **Client Executive** **What can you expect?** An exciting opportunity has become available for a **Client Executive **to join Marsh Working within our commercial team, you will be responsible for the growth, profitability and client satisfaction of a book of business containing complex accounts. This includes managing and developing client relationships,...

  • Client Executive

    7 days ago

    Christchurch, New Zealand Cgr Services Full time

    Description : Marsh is seeking candidates for the following position based in Christchurch:Client Executive What can you expect? An exciting opportunity has become available for a Client Executive to join Marsh. Working within our commercial team, you will be responsible for the growth, profitability, and client satisfaction of a book of business containing...

  • Client Executive

    6 days ago

    Christchurch, New Zealand Cgr Services Full time

    Description :Marsh is seeking candidates for the following position based in Christchurch:Client ExecutiveWhat can you expect?An exciting opportunity has become available for a Client Executive to join Marsh. Working within our commercial team, you will be responsible for the growth, profitability, and client satisfaction of a book of business containing...

  • Procurement Specialist

    2 weeks ago

    Christchurch, New Zealand Vipeople Full time

    About the companyOur client is locally owned and operated and has been providing goods and services to the building industry for 40 years in Christchurch. Our client is part of a wider group providing exceptional building services and solutions.Their unique story has a classic kiwi ingenuity and entrepreneurial spirit to go with their uniqueness. Passionate...

  • Procurement Specialist

    4 weeks ago

    Christchurch, New Zealand Vipeople Full time

    About the companyOur client is locally owned and operated and has been providing goods and services to the building industry for 40 years in Christchurch. Our client is part of a wider group providing exceptional building services and solutions.Their unique story has a classic kiwi ingenuity and entrepreneurial spirit to go with their uniqueness. Passionate...

  • Procurement Specialist

    4 weeks ago

    Christchurch, New Zealand Vipeople Full time

    About the companyOur client is locally owned and operated and has been providing goods and services to the building industry for 40 years in Christchurch. Our client is part of a wider group providing exceptional building services and solutions.Their unique story has a classic kiwi ingenuity and entrepreneurial spirit to go with their uniqueness. Passionate...

  • Procurement Specialist

    3 weeks ago

    Christchurch, New Zealand Vipeople Full time

    About the company Our client is locally owned and operated and has been providing goods and services to the building industry for 40 years in Christchurch. Our client is part of a wider group providing exceptional building services and solutions. Their unique story has a classic kiwi ingenuity and entrepreneurial spirit to go with their uniqueness....

  • Procurement Specialist

    2 weeks ago

    Christchurch, New Zealand Vipeople Full time

    About the company Our client is locally owned and operated and has been providing goods and services to the building industry for 40 years in Christchurch.Our client is part of a wider group providing exceptional building services and solutions.Their unique story has a classic kiwi ingenuity and entrepreneurial spirit to go with their uniqueness.Passionate...

  • Procurement Specialist

    2 weeks ago

    Christchurch, New Zealand Vipeople Full time

    About the companyOur client is locally owned and operated and has been providing goods and services to the building industry for 40 years in Christchurch. Our client is part of a wider group providing exceptional building services and solutions.Their unique story has a classic kiwi ingenuity and entrepreneurial spirit to go with their uniqueness. Passionate...

  • Procurement Specialist

    2 weeks ago

    Christchurch, New Zealand Vipeople Staffing And Recruitment Full time

    About the company Our client is locally owned and operated and has been providing goods and services to the building industry for 40 years in Christchurch. Our client is part of a wider group providing exceptional building services and solutions.    Their unique story has a classic kiwi ingenuity and entrepreneurial spirit to go with their uniqueness....

  • Procurement Specialist

    2 weeks ago

    Christchurch, New Zealand Vipeople Staffing And Recruitment Full time

    About the company Our client is locally owned and operated and has been providing goods and services to the building industry for 40 years in Christchurch.Our client is part of a wider group providing exceptional building services and solutions.Their unique story has a classic kiwi ingenuity and entrepreneurial spirit to go with their uniqueness.Passionate...

  • Business Solutions Specialist

    5 days ago

    Christchurch, Canterbury, New Zealand CodeMatch Full time

    At CodeMatch, we are seeking a highly skilled Business Solutions Specialist to bridge the gap between our clients and in-house development teams.You will be at the forefront of software projects, translating client needs into effective software solutions and optimizing business processes. Your main responsibilities will include:Innovative Solutions: Generate...

  • Travel Solutions Specialist

    3 weeks ago

    Christchurch, Canterbury, New Zealand Air Travel Limited Full time

    Job Title: Travel Solutions SpecialistAt Air Travel Limited, we are seeking a skilled Travel Solutions Specialist to join our team. As a key member of our team, you will be responsible for delivering exceptional travel experiences to our corporate clients.Key Responsibilities: Plan and manage corporate client accounts Coordinate air and ground transport,...