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Dilworth Hearing Customer Service Rep

2 months ago

Auckland, New Zealand Cgr Services Full time

Dilworth Hearing Customer Service Rep - Remuera Client AdvisorAUCKLAND, New Zealand Desired Start Date 09 - 2024 Join the Remuera Dilworth Hearing team in this full time position and help your community on its journey to better hearing Dilworth Hearing, (part of the Amplifon Group) has been providing paediatric and adult audiology services in New Zealand for over 50 years. We have 20 clinics nationwide and consider customer service to be the single most important aspect of our business. About the role : This is a full time position working Monday to Friday (8am-5pm) based from our Remuera clinic. The role is varied, including front desk responsibilities, greeting all our customers, scheduling of appointments, handling hearing aid repairs and over the counter sales, alongside conducting basic hearing screening. If you enjoy working in a friendly, customer focused environment, can think on your feet, are an excellent multi-tasker, and most importantly interested in helping our customers, this could be the position for you To be successful in this role you will need : Previous experience in a client facing customer service or retail position Clear professional communication style Strong administration skills Attention to detail and accurate data entry skills A great phone manner and a warm face to face communication style. Benefits : A values-driven, supportive culture and team who will support your own professional journey with the opportunity to progress through the business Be part of a team that genuinely cares about what they do Be part of a close-knit team While youre employed at Amplifon NZ, receive free top of the range hearing aids (and a discount for family) Discounted Southern Cross Health insurance Help people everyday experience the joy of better hearing We will provide you with full training, a competitive salary and an organisation you can be proud to work for. Apply today with your CV and covering letter. #J-18808-Ljbffr