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Night Receptionist

2 months ago


Auckland, New Zealand Accor Hotels Full time

Company Description Novotel Sunshine Coast Resort and Convention Centre, where luxury meets playful charm With over 370 rooms, a refreshing pool, a vibrant Lagoon for water activities, mouth-watering dining options, a modern 1500-person capacity facility, attracting both Australian and International conference and event markets, our coastal resort is a landmark for excitement.Whether guests seek leisure, beach adventures, peaceful bush walks, or the perfect work-play balance with our impressive conference facilities and poolside cocktails, we offer it all with a twist of fun. As part of the esteemed Accor Group, we're dedicated to delivering memorable guest experiences and upholding the highest standards of service.Job Description As a Night Receptionist, you will be essential to our front office operations, partnering with the Night Manager to ensure smooth resort operations during overnight hours. You'll manage nightly accounting and auditing, reconcile daily transactions, and generate financial reports. Your exceptional service will make guests feel at home from arrival to departure, as you handle their requests with a smile and ensure reservations are accurate. You'll also assist with portering duties and maintain resort safety and security through regular property checks.Join us and be a key contributor to creating a welcoming and secure environment for our guests.Qualifications Previous experience in a similar role within the hospitality industry is preferredStrong numerical and analytical skills with attention to detailFlexible and able to embrace and respond effectively to changeExcellent communication and interpersonal skills with ability to communicate with all types of guests and team membersFlexibility to work a rotating roster, including weekends and public holidays #J-18808-Ljbffr