Live Chat Representative

3 weeks ago


Bayofplenty, New Zealand Performance Lab Full time

Job Description:Performance Lab is seeking a part-time Live Chat Representative to join our team in Tauranga, Bay Of Plenty, NZ. This entry-level position is perfect for individuals who are resilient, independent, adaptable, and have strong research skills.Responsibilities:- Respond to customer inquiries and provide support via live chat- Assist customers with product information, orders, and troubleshooting- Resolve customer complaints in a professional and timely manner- Collaborate with other team members to ensure customer satisfaction- Keep accurate records of customer interactions and transactions- Stay up-to-date on product knowledge and company policies- Provide feedback to improve customer experienceRequirements:- Strong communication skills- Ability to multitask and prioritize tasks- Excellent problem-solving skills- Ability to work independently and as part of a team- Basic computer skills- High school diploma or equivalentBenefits:- Company-provided equipment- Employee discounts- Medical coverageWorking Environment:At Performance Lab, we value diversity and inclusivity. We strive to create a culture of belonging where all employees feel welcome and respected. As a Live Chat Representative, you will have the opportunity to contribute to this positive work environment.Deadline to Apply:September 6, 2024Equal Opportunity Statement:Performance Lab is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees are valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.



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