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Support Representative

2 months ago

Bayofplenty, New Zealand Oshkosh Full time

Job Description: Oshkosh is seeking a passionate and motivated Support Representative to join our team in Tauranga, Bay Of Plenty, NZ. As a part-time Associate Level Support Representative, you will be responsible for providing exceptional customer service and support to our clients. Responsibilities:1. Respond to customer inquiries via phone, email, and chat in a timely and professional manner.2. Troubleshoot and resolve customer issues and complaints effectively.3. Provide product information and assistance to customers.4. Collaborate with other team members to ensure customer satisfaction.5. Maintain accurate records of customer interactions and transactions.6. Assist with order processing and fulfillment as needed.7. Contribute to team goals and objectives. Requirements:1. Minimum of 2 years of experience in customer service or a related field.2. Excellent communication skills, both verbal and written.3. Strong planning and organizational skills.4. Ability to work independently and as part of a team.5. Passionate about providing exceptional customer service.6. Motivated to exceed customer expectations. Benefits:1. Free food provided during working hours.2. Joining bonus for new employees.3. Parental leave for eligible employees.4. Recognize and reward based on performance and merit. Equal Opportunity Statement:Oshkosh is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected. Deadline to apply: ******** Join our team at Oshkosh and be a part of a dynamic and supportive work environment where your contributions are recognized and rewarded. Apply now to become our next Support RepresentativeHow to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.