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Live Chat Officer
2 months ago
Job Description: News Corp. is seeking a motivated and energetic individual to join our team as a Live Chat Officer in Tauranga, Bay Of Plenty, NZ. This is a part-time entry-level position with no prior experience required. Responsibilities:- Engage with customers through live chat to provide assistance, answer inquiries, and resolve issues in a timely and professional manner- Maintain a positive and friendly attitude while interacting with customers- Collaborate with team members to ensure a seamless customer experience- Assist in planning and implementing strategies to improve customer satisfaction- Keep accurate records of customer interactions and transactions- Stay up-to-date on company products, services, and promotions- Adhere to company policies and procedures at all times Requirements:- Motivated and energetic individual with a passion for customer service- Strong teamwork and planning skills- Excellent communication and interpersonal skills- Ability to multitask and prioritize tasks effectively- Proficient in using live chat software and other customer service tools- High school diploma or equivalent Benefits:- Disability insurance- Travel opportunities- Joining Bonus Working Environment:At News Corp., we strive for a harmonious workplace where collaboration and respect prevail. We value diversity and inclusion and believe in creating a supportive and inclusive environment for all employees. Deadline to Apply:August 31, 2024 Equal Opportunity Statement:News Corp. is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all individuals are valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
