Head of Operations

2 weeks ago

Auckland, New Zealand The Pond Full time

Following application, a talent agent will review your CV, cover note & portfolio against the role and will be in touch within 72 hours.

Are you an accomplished operations professional with a proven track record, able to optimise, develop, and build elevated operational systems and procedures? Are you ambitious and ready for your next gritty role that will directly contribute to business growth goals?

Lead the operations offering for this leading NZ luxury design and manufacturing brand.

On behalf of Nodi Handmade Rugs and Carpet, The Pond Recruitment is looking for a proven senior operations professional to join our client's growing and ambitious business, designers, and producers of naturally sourced, handcrafted rugs and carpets. This is a leadership role working directly with Olivia Moon, a talented founder and CEO who has built a rocket ship brand and company with big growth plans in the next 5 years. You’ll play a critical part in growing this brand in new markets and categories, always delivering on Nodi’s promise to enrich and elevate people’s lives by creating a natural place of connection between people and their everyday living and working environments.

With customers searching for design-led and naturally sourced interior products for their fashionable homes, retail spaces, hotels or restaurants, this role will suit someone with a strong commercial or personal connection to the world of quality products, interiors, design, even architecture. Your connection or passion for this space must be underpinned by a highly disciplined and results-driven operations career. Specifically, the sourcing and manufacturing of quality products, partnered with the operational side of importing and delivering these products to market effectively and efficiently. You’ll be able to confidently speak to examples in your career that directly contributed to meeting critical operational business goals.

Reporting directly to the CEO and leading an existing team of two, this Head of Operations position will be responsible for overseeing the entire operations of Nodi’s business, specifically manufacturing, supply chain, logistics, quality control, and inventory management. A pivotal role in ensuring operational efficiency, optimising production processes, and leading the business toward achieving strategic objectives. Your leadership and management expertise will drive the operational excellence that supports Nodi’s growth and profitability targets.

You will also play a crucial part in the nationwide launch of a new, yet piloted category, of high-end carpet to the NZ market. This evolved offering brings with it an entirely new set of operational procedures and systems that will need to be built, tested and rolled out from scratch. An exciting and gritty program of work that will directly contribute to the business's growth goals.

The breakdown

We are looking for an operations expert with:

  1. Minimum 8 years total commercial experience
  2. Minimum of 4 years of experience in operations management with expertise in inventory forecasting, controls, and reporting
  3. Experience leading and guiding a business through a period of operational growth and transformation would be advantageous
  4. Proficient in using ERP systems, Excel, and data analysis tools

Some key responsibilities are:

  1. Lead and manage the operations team to ensure that all operational goals are met, including product quality, delivery timelines, cost reduction, and inventory levels
  2. Develop and implement operational strategies that align with the company’s objectives and market demand
  3. Build and execute effective and accurate inventory planning and purchasing strategies supported by appropriate systems to manage inventory levels efficiently
  4. Optimise supply chain processes to ensure efficient material flow, reduce lead times, and improve cost-effectiveness
  5. Manage key external supplier relationships and measure service quality, i.e. warehousing and logistics suppliers
  6. Collaborate with the sales and marketing teams to forecast demand and ensure inventory availability
  7. Implement continuous improvement initiatives to enhance operational efficiency, reduce waste, and minimise costs
  8. Ensure compliance with industry standards, environmental regulations, and health and safety guidelines
  9. Develop and monitor operational metrics to assess performance and implement corrective actions when necessary
  10. Foster a culture of teamwork, innovation, and excellence within the operations department

You will be someone who…

  1. Strikes a balanced blend of strategy and hands-on delivery
  2. Focused multitasker & self-starter
  3. The real deal and able to speak to proven and measurable operational successes
  4. Wants to be part of best-in-class operation and team on a rapid growth journey
  5. Able to critique and be critiqued
  6. Has a voice and is not afraid to share it in a proactive way

The reward

  1. Salary range of $140k - $180k per annum + KiwiSaver
  2. Join the Senior Leadership Team
  3. International travel (optional but available for go-getters)
  4. Central Auckland location (city fringe)

Apply today

If this role sounds like you then apply online or e-mail Recruitment Director Will Gregory directly: with a brief summary of why you may be interested in this position & a copy of your CV. The Pond is exclusively recruiting this role on behalf of Nodi Rugs and Carpet, all interest or applications must be registered via The Pond Recruitment.

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