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Restaurant Manager

3 months ago

Northland other, New Zealand I.F Full time

Job Responsibilities

Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurantâs good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations

Job Requirements

Previous work experience in a relevant field will be an advantage
Food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
Strong people skills