Stakeholder and Communications Advisor

23 hours ago

New Plymouth, New Zealand Downer Full time

Ko te take ka parekareka e koe ki te mahi ki kōnei | Why you will enjoy working here
Downer is committed to delivering excellence by ensuring our people have the environment and the means to be successful. We offer:

  • Access to our new and improved Downer Perks program
  • Z Energy fuel discount and monthly freebies
  • Whanau Scholarships
  • Free Marram health care benefits and discounted holiday homes Progression and development programmes to support personal and professional growth
  • Rewarding salary
  • Access to our new and improved Downer Perks program
  • Z Energy fuel discount and monthly freebies
  • Whanau Scholarships
  • Free Marram health care benefits and discounted holiday homes Progression and development programmes to support personal and professional growth


Have a look at our other great benefits .


Te kōwhiringa | The Opportunity
We have a great opportunity for a customer-focused superstar to join our whānau, as a Stakeholder and Communications Advisor. You’ll play a key role in stakeholder engagement and communication activities for the Transport & Infrastructure business across Taranaki.

Your key responsibilities will include:

  • Undertaking key communications activities across roading infrastructure contracts.
  • Minimising disruption caused by operations through public communications and liaison with customers to achieve a positive customer experience.
  • Building and maintaining relationships with key stakeholders through the implementation of communication plans - achieving a high level of customer, stakeholder and client satisfaction. Provide customer and stakeholder insights throughout planning, delivery and close-off stages of projects.
  • Undertaking key communications activities across roading infrastructure contracts.
  • Minimising disruption caused by operations through public communications and liaison with customers to achieve a positive customer experience.
  • Building and maintaining relationships with key stakeholders through the implementation of communication plans - achieving a high level of customer, stakeholder and client satisfaction. Provide customer and stakeholder insights throughout planning, delivery and close-off stages of projects.

In a nutshell, this role will involve a high level of community engagement, dealing with enquiries from the public, communicating with stakeholders including businesses and residents regarding road maintenance or construction activities, preparing and delivering communication material (e.g. works notification letters), customer administration and working with our Bid teams when necessary.

This is a Part-Time, Permanent opportunity offering 30 hours per week, working across Monday- Friday office-based from our New Plymouth office.

Nga pūkenga matua | Important Skills
With prior experience in a customer, communications and/or stakeholder management role, you will bring with you a foundation of strong communication and time management skills. We are seeking someone who is a confident, people-person who is comfortable working with a diverse range of individuals (crew, engineers, subcontractors, clients, and members of the public).

You’ll also bring:

  • Exceptional interpersonal skills to execute stakeholder identification, analysis and engagement.
  • The ability to efficiently problem-solve, negotiate, use initiative and resolve conflicts Strong computer literacy, experience using MS packages (Word, Excel, PowerPoint, Teams) and record keeping experience
  • Exceptional interpersonal skills to execute stakeholder identification, analysis and engagement.
  • The ability to efficiently problem-solve, negotiate, use initiative and resolve conflicts Strong computer literacy, experience using MS packages (Word, Excel, PowerPoint, Teams) and record keeping experience


Ko wai mātou | Our Organisation
Want to know more about what it is like to work at Downer? Then head to our People Site here


Me pēhea ki te tono | How to apply
If this sounds like the opportunity for you, click Apply Now to submit your application The reference number for this role is 714178.

We are committed to a safe working environment for everyone - all successful applicants will be required to undertake a pre-employment drug test, medical, and a Ministry of Justice check prior to starting employment. If you need support with this requirement, please talk to our team.

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .

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