First Line Support Engineer

1 month ago

Auckland, New Zealand Uptime Solutions Ltd Full time

About the Job: 1st Support Engineer - Hybrid (After training - 2 days office / 3 days home) What's this role about? As a 1st line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to efficiently problem solve within our fast-paced environment, you will work with your team to provide market-leading technical support. Growth is important to us, your role will include being mentored by seniors to develop the skills necessary to progress from a 1st line engineer to a 2nd line. We will also provide support and assistance in obtaining professional certifications. MSP experience would be a bonus, if not, an IT Helpdesk / remote support background is a big plus.   Salary: Up to $65,000.00 per year. An array of benefits exist including paid time off, a company-paid training plan, a beautiful office overlooking the Viaduct and much more. Schedule: 8-hour shift. What will I get up to day to day? You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer. Your everyday focus will include: Troubleshooting a range of technical issues experienced by our clients, including the following technologies: Windows 10 Office 365 Microsoft Office Printers and Scanners Various customer applications Basic administration of Windows Server 2016, 2019. Network troubleshooting. Using our PSA platform to log and respond to support tickets. Identifying and escalating higher-level issues to a senior engineer. Being a people person, delivering support in a friendly and positive manner. Great communication skills, both verbally and in writing will be expected. What gets me the competitive edge? Stand out from the pack with these things: Passion for technology and self-development. Experience working for a managed service provider. Knowledge of Autotask RMM or PSA.

  • First Line Support

    3 months ago

    Auckland CBD, New Zealand Uptime Solutions Full time

    **What’s this role about?** As a 1st line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to efficiently problem solve within our fast-paced environment, you will work with your team to provide market-leading technical support. Growth is important to us,...

  • 1St Line Support Engineer

    2 weeks ago

    Auckland, New Zealand Uptime Solutions Ltd Full time

    First Line Support Engineer - Hybrid (After training - 2 days office / 3 days home)What's this role about?As a 1st line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to efficiently problem solve within our fast-paced environment, you will work with your...

  • 1St Line Support Engineer

    2 weeks ago

    Auckland, New Zealand Uptime Solutions Ltd Full time

    First Line Support Engineer - Hybrid (After training - 2 days office / 3 days home)What's this role about?As a 1st line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to efficiently problem solve within our fast-paced environment, you will work with your...

  • 1St Line Support Engineer

    2 weeks ago

    Auckland, New Zealand Uptime Solutions Ltd Full time

    First Line Support Engineer - Hybrid (After training - 2 days office / 3 days home) What's this role about?As a 1st line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners.Using your analytical skills to efficiently problem solve within our fast-paced environment, you will work with your...

  • 1st Line Support Engineer

    1 month ago

    Auckland, New Zealand Uptime Solutions Ltd Full time

    First Line Support Engineer - Hybrid (After training - 2 days office / 3 days home)What’s this role about?As a 1st line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to efficiently problem solve within our fast-paced environment, you will work with your...

  • 1St Line Support Engineer

    4 weeks ago

    Auckland, New Zealand Uptime Solutions Ltd Full time

    First Lin e Support Engineer - Hybrid (After training - 2 days office / 3 days home) What's this role about?As a 1st line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners.Using your analytical skills to efficiently problem solve within our fast-paced environment, you will work with your...

  • 2Nd Line Support Engineer

    3 weeks ago

    Auckland, New Zealand Mcs Group Full time

    MCS Group is seeking a 2nd Line Support Engineer to join a family-run manufacturing organisation. In this role, you will support over 200 IT end users across 4 different sites, ensuring their IT infrastructure and systems are supported and protected from cyber attack, maintaining seamless IT functions across all departments within the business.In it for...

  • 1st Line Support Engineer

    3 months ago

    Auckland CBD, New Zealand Uptime Solutions Ltd Full time

    **1st Line Support Engineer** **What’s this role about?** As a 1st line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to efficiently problem solve within our fast-paced environment, you will work with your team to provide market-leading technical...

  • 1st Line Support Engineer

    3 months ago

    Auckland CBD, New Zealand Uptime Solutions Ltd Full time

    **1st Line Support Engineer** **What’s this role about?** As a 1st line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to efficiently problem solve within our fast-paced environment, you will work with your team to provide market-leading technical...

  • 1st Line Support Engineer

    3 months ago

    Auckland City, New Zealand Uptime Solutions Ltd Full time

    1st Line Support Engineer What’s this role about? As a 1st line engineer you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to efficiently problem solve within our fast paced environment, you will work with your team to provide market leading technical...

  • 1st Line Support Engineer

    3 months ago

    Auckland City, New Zealand Uptime Solutions Ltd Full time

    1st Line Support Engineer **What’s this role about?** As a 1st line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to efficiently problem solve within our fast-paced environment, you will work with your team to provide market-leading technical...

  • 1st Line Support Engineer

    3 months ago

    Auckland CBD, New Zealand Uptime Solutions Ltd Full time

    1st Line Support Engineer **What’s this role about?** As a 1st line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to efficiently problem solve within our fast-paced environment, you will work with your team to provide market-leading technical...

  • Customer Support Specialist

    3 months ago

    Auckland City, New Zealand First AML Full time

    **Introduction**: Who are we and why work for us? We've created a world-class SaaS product that automates and solves our customers due diligence problems so that they can stay focused on running their business. First AML isn't just a “start up” we are in growth mode which for you means your career will grow with us as we create a Global NZ success...

  • Line Station Engineer

    3 months ago

    Auckland City, New Zealand Qantas Airways Limited Full time

    LICENSED AIRCRAFT MAINTENANCE ENGINEER (Line Station Engineer) - Generous updated employment contract AND increased remuneration on offer. Read on to understand your earning potential. - Sign-on bonus upon commencement plus relocation support available - Industry leading development/training opportunities - Auckland Airport Location If you’ve ever thought...

  • Senior Engineer

    2 months ago

    Auckland City, New Zealand Mott MacDonald Full time

    Senior Engineer - Transmission Lines **Country**:New Zealand**Position Location**:Wellington, Auckland or Christchurch**Contract Type**:Permanent**Work Pattern**:Full Time**Sector**:Energy**Discipline**:Energy**Job Ref**:1285**Recruiter Contact**:Julie Graham- Mott MacDonald New Zealand has grown significantly over the past 12 months, to over 300 strong and...

  • Senior Transmission Lines Engineer

    3 months ago

    Auckland City, New Zealand AECOM Full time

    Company Description At AECOM, we’re delivering a better world. We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive. Our clients trust us to bring together the best people, ideas,...

  • Senior Transmission Lines Engineer

    3 months ago

    Auckland City, New Zealand AECOM Full time

    Company Description **At AECOM, we’re delivering a better world.** We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive. Our clients trust us to bring together the best people, ideas,...

  • Principal Electrical Engineer

    2 months ago

    Auckland City, New Zealand Mott MacDonald Full time

    Principal Electrical Engineer - Transmission Lines **Country**:New Zealand**Position Location**:Wellington, Auckland or Christchurch**Contract Type**:Permanent**Work Pattern**:Full Time**Sector**:Energy**Discipline**:Energy**Job Ref**:1242**Recruiter Contact**:Julie Graham- Mott MacDonald New Zealand has grown significantly over the past 12 months, to over...

  • Asset Engineer

    3 months ago

    Auckland City, New Zealand Vector NZ Full time

    Asset Engineer (Overhead Lines) - Full-time - Engagement type: Permanent - Employee - Department: Network Performance **About Us** If you love working with a diverse group of people who are all about putting the customer at the centre and enabling choice, you’ve found the right company. The energy sector is transforming at a rate of knots, and we want you...

  • Tech Lead

    3 months ago

    Auckland City, New Zealand First AML Full time

    **Introduction**: Who are we and why work for us? We've created a world-class SaaS product that automates and solves our customers due diligence problems so that they can stay focussed on running their business. First AML isn't just a “start up”, we are well funded and in growth mode which for you means your career will grow with us as we create a...