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Wellington, New Zealand Sandisk Full time

Job Description:SanDisk is seeking a Chat Support Representative to join our team in Wellington, NZ. As a Chat Support Representative, you will be responsible for providing excellent customer service through online chat platforms.Responsibilities:- Respond to customer inquiries and issues through online chat in a timely and professional manner- Assist customers with product information, troubleshooting, and order processing- Maintain accurate records of customer interactions and transactions- Escalate complex issues to the appropriate department for resolution- Proactively identify opportunities to improve customer service processes and procedures- Collaborate with team members to ensure a seamless customer experienceRequirements:- 4 years of experience in customer service or a related field- Strong written communication skills- Ability to multitask and prioritize in a fast-paced environment- Adaptable and resilient personality traits- Creativity and adaptability as soft skills- Strong attention to detail- Ability to work both independently and as part of a teamBenefits:- Company transportation- Gym membership- Travel & spending expensesWorking Environment:At SanDisk, we believe in paving the way for diversity and inclusivity, creating a culture of belonging where all employees feel valued and respected. You will have the opportunity to work in a dynamic and supportive environment where your ideas are valued and your voice is heard.Deadline to Apply:August 16, 2024Equal Opportunity Statement:SanDisk is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to providing a diverse and inclusive workplace for all employees.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.