Customer Support Representative

4 weeks ago

Wellington City, New Zealand Chartered Accountants ANZ Full time

We encourage Passion to Grow and improve
- Job stability and a chance to make a positive impact on our members.
- Fantastic training, learning, and career development on offer
- Multiple roles, Monday - Friday, various shifts, Wellington CBD

Seeking skilled communicators. If you're a problem solver with a passion for providing exceptional customer service with a can-do attitude, we want you

ABOUT THE ROLE

As a Customer Support Representative, you'll be the first point of contact for our members, assisting them with inquiries and resolving issues. Your role is vital in ensuring our members have a positive experience with us. We take pride in being problem solvers who aim to impress our members with our support and assistance. Plus, we get a thrill out of it

We are more than just a contact centre. We are a close-knit team that works hard, supports each other, and fosters a fun work environment.

ABOUT YOU

We believe diversity drives innovation. Whether you're experienced or seeking your first office role, if you possess fantastic communication skills, are highly organised, can work under pressure, and love delighting customers with your service, we want you on our team.

Now, there are just a few things you need to be aware of, this is a full-time permanent role, we work shifts, the current available shifts will require evening work (Mon-Fri) and you must have full working rights.

SALARY

$63,017 per annum (Incl. Kiwi Saver) + shift loading for hours post 7.00 pm

Hours of work

Monday - Friday - 11.00 am - 7.30 pm

Monday - Friday - 11.30 am - 8.00 pm

Monday - Friday - 12.30 pm - 9.00 pm

WHAT’S IN IT FOR YOU

When you join us, you have an opportunity to develop great skills and strong networks and do something different and fresh with your career. To help you in your journey, our benefits include lifestyle discounts, training and development, and unlimited access to LinkedIn Learning so you can continue to develop your skills.

**You’ll also**:

- Join a fun environment, great team, and fantastic manager
- Work within a Trans-Tasman organisation across New Zealand and Australia
- Have the opportunity to directly influence our success - be a #differencemaker
- Be paid a fair and reasonable salary, but there are also after-hours rates for evening work and lots of little incentives and rewards to be had too

ABOUT US

Chartered Accountants Australia and New Zealand (CA ANZ) represent 135,000+ financial professionals, supporting them to make a difference in the businesses, organisations, and communities in which they work and live.

We are a membership body delivering world-class services and life-long education to members and advocates for the public good.

HOW TO APPLY

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