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Auckland, New Zealand Fletcher Building Limited Full time

Benefits: Lots of great company perks to choose from Company Overview: Firth Industries, part of Fletcher Building Group, is a leading supplier of ready-mixed concrete, masonry products, and premix to the construction industry, serving over 2,500 active customer accounts. We are seeking a team leader with a supportive, proactive approach to customer needs, ensuring high satisfaction and on-time delivery. Key Responsibilities: Handle customer orders and inquiries, ensuring customers are the top priority Coordinate dispatch operations, manage staff schedules, and daily workloads Dispatch loads promptly, ensuring accuracy and timeliness Train and onboard new hires Order necessary materials and plan workloads Support the team, plan shifts, and lead team meetings for maximum performance Have a thorough understanding of local geography and traffic flows Ensure safe working and environmental practices in the workplace. About You: Proven experience leading a team or at least 3 years in customer service within the manufacturing industry Strong track record of delivering high-level customer service Proficient in Excel, PowerPoint, OneNote, and data entry Proactive and positive attitude with the ability to motivate and influence your team Excellent interpersonal skills, capable of building rapport with both internal and external customers Customer-centric mindset with strong relationship-building abilities Flexible, adaptable to change, and comfortable challenging the status quo Thrive on challenges and opportunities, and enjoy working in a dynamic, engaging team environment. If you're ready to take on a role where no two days are the same, this is the opportunity for you Apply now to join our team #J-18808-Ljbffr