Customer Service Team Leader
4 weeks ago
Are you a dynamic leader with a passion for driving operational excellence and delivering exceptional customer service? Dimond Roofing, one of New Zealand's most trusted names in the roofing industry, is looking for an enthusiastic Customer Service Team Leader to take charge of our team of five customer service reps in Auckland. If you thrive in fast-paced environments and have a knack for motivating teams to achieve their best, this is your chance to shineAt Dimond Roofing, we operate in a fiercely competitive market where tight schedules and precision are key. As the Customer Service Team Leader, you will be instrumental in ensuring our customers receive prompt, accurate, and high-quality service. You'll lead a team of five, fostering a collaborative and positive work environment, and play a crucial role in the continued success of our business. Key responsibilities will include:Managing, inspiring and motivating your team to deliver exceptional customer service, ensuring every customer interaction is positive and efficient.Overseeing order fulfillment, ensuring accuracy and timely processing. Collaborate with operations and planning teams to maintain smooth workflows.Championing customer satisfaction and fostering strong relationships with customers, contractors, and internal teams to meet and exceed service expectations.Supporting the growth of your team through training and coaching, ensuring they have the skills to thrive in their roles.Work closely with sales teams to optimise promotions, handle quotes, sales, and enquiries in a professional and service-friendly manner.What You'll Bring:You've led people before and know how to get the best out of your team; particularly in a Customer Service, Manufacturing, or dispatch environment.Your leadership experience has seen you coach, mentor, motivate, encourage, and also have those tough conversations in order to get the best out of your team.You have a knack for solving challenges efficiently, using logic and reason to keep the team moving forward.Ability to see the opportunity for improvement, with a history of being able to successfully implement sustainable process changes.Your customers are your top priority, and you excel at building relationships and delivering top-tier service with your customer-centric approach.Strong interpersonal skills are essential as you'll be working with various teams, and with your ability to manage change, you'll keep things running smoothly even in a constantly evolving environment.As part of the Fletcher Building group of companies, we can offer great benefits including a competitive salary, flexible working, an incredible parental support scheme, educational support for yourself and your family, an opportunity to learn from some incredibly talented people and a fun and supportive environment with opportunities for growth and development.If you're ready to lead a talented team and drive exceptional service in a competitive market, Dimond Roofing wants to hear from you. Apply today and make your mark with an industry leader.
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Customer Service Team Leader
2 weeks ago
Auckland, New Zealand Dimond Full timeSupervisors/Team Leaders (Call Centre & Customer Service)Full timeAre you a dynamic leader with a passion for driving operational excellence and delivering exceptional customer service? Dimond Roofing, one of New Zealand's most trusted names in the roofing industry, is looking for an enthusiastic Customer Service Team Leader to take charge of our team of...
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Customer Service Team Leader
3 weeks ago
Auckland, New Zealand Fletcher Building Limited Full timeAre you a dynamic leader with a passion for driving operational excellence and delivering exceptional customer service? Dimond Roofing, one of New Zealand's most trusted names in the roofing industry, is looking for an enthusiastic Customer Service Team Leader to take charge of our team of five customer service reps in Auckland. If you thrive in fast-paced...
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Customer Service Team Leader
4 weeks ago
Auckland, New Zealand Steel Full timeDescription Are you a dynamic leader with a passion for driving operational excellence and delivering exceptional customer service?Dimond Roofing, one of New Zealand's most trusted names in the roofing industry, is looking for an enthusiastic Customer Service Team Leader to take charge of our team of five customer service reps in Auckland.If you thrive in...
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Customer Service Team Leader
3 weeks ago
Auckland, New Zealand Fletcher Building Limited Full timeAre you a dynamic leader with a passion for driving operational excellence and delivering exceptional customer service? Dimond Roofing, one of New Zealand's most trusted names in the roofing industry, is looking for an enthusiastic Customer Service Team Leader to take charge of our team of five customer service reps in Auckland. If you thrive in fast-paced...
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Customer Service Team Leader
4 weeks ago
Auckland, New Zealand Steel Full timeDescription Are you a dynamic leader with a passion for driving operational excellence and delivering exceptional customer service? Dimond Roofing, one of New Zealand's most trusted names in the roofing industry, is looking for an enthusiastic Customer Service Team Leader to take charge of our team of five customer service reps in Auckland. If you thrive in...
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Customer Service Team Leader
4 weeks ago
Auckland, New Zealand Fletcher Building Limited Full timeAre you a dynamic leader with a passion for driving operational excellence and delivering exceptional customer service? Dimond Roofing, one of New Zealand's most trusted names in the roofing industry, is looking for an enthusiastic Customer Service Team Leader to take charge of our team of five customer service reps in Auckland. If you thrive in fast-paced...
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Customer Service Team Leader
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Auckland, New Zealand Travvia Full timeWe've got cars, campervans, and motorhomes across New Zealand and Australia, and we're on the lookout for a seriously talented individual to join our Contact Centre as a Customer Service Team Leader. Travvia is the home of our brands JUCY and Star RV.Are you passionate about helping people? Can you think on your feet and solve problems? If you're proactive,...
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Customer Service Team Leader
3 weeks ago
Auckland, New Zealand Auckland Airport Full timeSupervisors/Team Leaders (Call Centre & Customer Service)Full timeWe are looking for an experienced Customer Service Team Leader to join our Customer Service team at Auckland Airport (AKL). We are committed to ensuring all our customers have an exceptional experience through the execution of our Company Values.As a Customer Service Team Leader, you will...
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Customer Service Team Leader
4 weeks ago
Auckland, New Zealand Auckland Airport Full timeSupervisors/Team Leaders (Call Centre & Customer Service)Full timeWe are looking for an experienced Customer Service Team Leader to join our Customer Service team at Auckland Airport (AKL). We are committed to ensuring all our customers have an exceptional experience through the execution of our Company Values.As a Customer Service Team Leader, you will...
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Customer Services
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Auckland, New Zealand Team Recruitment Full timeWe are excited to partner with a highly respected client in the freight forwarding industry, renowned for their commitment to excellence and personalised service. They are currently seeking a skilled individual to join their Customer Service/Export Team for a 4-month temporary assignment. What You'll Be Doing: In this dynamic role, you will manage a variety...
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Senior Customer Services
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Auckland City, New Zealand Team Recruitment Full time**The company**: Join a dynamic and well-established New Zealand owned International Freight Forwarding company, renowned for its remarkable success in the industry. With a strong commitment to providing exceptional service offerings across the entire supply chain, our company takes pride in delivering outstanding customer experiences. **The role**: As a...
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Customer Service Team Leader
4 weeks ago
Auckland City, New Zealand Fletcher Building Full time**General Information**: **Job Type** Permanent **Category** Customer Service **Business** Steel **Location** Auckland **Job Reference** 38137 **Posted Date** 29-Oct-2024 **Closing Date** 29-Nov-2024 **Description**: - Are you a dynamic leader with a passion for driving operational excellence and delivering exceptional customer service? Dimond...
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Customer Service Team Leader
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Auckland, New Zealand Aa Insurance Full timeWe're not just another workplace we're a bunch of genuine people trying to make a real difference to the lives of as many Kiwis as we can.We're committed to looking after our customers, our people, our communities, and the environment.In fact, our mission, is to earn the trust of every New Zealander by protecting what matters most, and that includes...
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Customer Service Team Leader
4 weeks ago
Auckland, New Zealand Aa Insurance Full timeWe're not just another workplace we're a bunch of genuine people trying to make a real difference to the lives of as many Kiwis as we can. We're committed to looking after our customers, our people, our communities, and the environment. In fact, our mission, is to earn the trust of every New Zealander by protecting what matters most, and that includes...
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Customer Services
4 weeks ago
Auckland, New Zealand Team Recruitment Full timeWe are excited to partner with a highly respected client in the freight forwarding industry, renowned for their commitment to excellence and personalised service. They are currently seeking a skilled individual to join their Customer Service/Export Team for a 4-month temporary assignment. What You'll Be Doing: In this dynamic role, you will manage a variety...
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Customer Services
4 weeks ago
Auckland, New Zealand Team Recruitment Full timeWe are excited to partner with a highly respected client in the freight forwarding industry, renowned for their commitment to excellence and personalised service. They are currently seeking a skilled individual to join their Customer Service/Export Team for a 4-month temporary assignment. What You'll Be Doing: In this dynamic role, you will manage a...
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Customer Services Team Leader
3 weeks ago
Auckland, New Zealand Northland Waste Full timeWe are a proudly Kiwi-owned company excelling in everything we do, especially when it comes to customer service. Our Northland Waste Kaitaia branch is on the lookout for a motivated Team Leader for our Customer Service and Administration team to join our dynamic and busy team.In this role, you will lead the team in a variety of administrative and dispatch...
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Team Leader
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Auckland City, New Zealand New Zealand Customs Service Full timeReady for the next step in your HR career? Looking for an opportunity to lead an HR Advisory team? The Team Leader, HR Advisory sits within Customs' Human Resources Service Delivery (HRSD) team. HRSD works with business units across Customs to provide fit for purpose, pragmatic and customer focused advice and solutions that are aligned to the strategic...
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Customer Service Representative
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Auckland City, New Zealand Team Global Express Full time**Connecting people and communities| Driving eCommerce | Moving New Zealand** Team Global Express NZ delivers freight forwarding, end-to-end transport services, and comprehensive logistics solutions to customers operating across NZ from Kaitaia to Invercargill. We’re not only transforming our operations but striving towards changing the logistics...
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Customer Service Team Leader
3 weeks ago
Auckland, New Zealand Aa Insurance Limited Full timeWe're not just another workplace; we're a team of like-minded people striving to make a real difference to the lives of as many Kiwis as we can. Trust is what makes us who we are. We're passionate and committed to doing the right thing by caring for each other, our customers, and our communities. We know you're brimming with potential and so are we. Let's...
