Customer Care Manager
3 weeks ago
Job Description: Toys "R" Us in Christchurch, Canterbury, NZ is seeking a part-time Customer Care Manager to join our team at the Associate Level. As a Customer Care Manager, you will be responsible for ensuring exceptional customer service and satisfaction. Responsibilities:1. Manage a team of customer care representatives and oversee their daily activities.2. Develop and implement customer care policies and procedures to improve efficiency and customer satisfaction.3. Handle escalated customer complaints and provide solutions in a timely and professional manner.4. Monitor customer feedback and use it to make improvements to products and services.5. Work closely with other departments to ensure a seamless customer experience.6. Provide regular reports on customer care metrics and recommend areas for improvement.7. Lead and motivate the team to achieve performance goals and meet customer service targets. Requirements:- 5 years of experience in customer service or a related field.- Motivated and resourceful personality traits.- Strong leadership and research skills.- Excellent communication and interpersonal abilities.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.- Must be willing to work flexible hours, including weekends and evenings. Benefits:- Visa sponsorship for eligible candidates.- Training and professional development opportunities.- Paid overtime for additional hours worked. Working Environment:Join our team and achieve success in a high-energy workplace focused on delivering impactful results. Equal Opportunity Statement:Toys "R" Us is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome all qualified applicants, regardless of race, color, religion, sex, national origin, age, disability, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
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Care Coordinator
3 weeks ago
Christchurch, New Zealand Summerset - Care Full time**Company Description** Summerset is the second largest retirement village operator in New Zealand. We're passionate about providing quality service to our clients and we are growing quickly, with 39+ villages from Whangarei down to Dunedin. We are proud of our dynamic work environment and an equally diverse workforce. **Job Description** Summerset Wigram...
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Facility Manager- Aged Care
2 weeks ago
Christchurch, New Zealand Prospero Health & Social Care Australia Full timeJob Description Prospero Health and Social Care have the privilege of working alongside a leading Aged Care provider of Aged Care Services in New Zealand. This nationwide provider prides itself on providing holistic care for the elderly, based on the individual needs of those within their care. The Opportunity We are currently recruiting for 3 Facility...
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Facility Manager- Aged Care
2 weeks ago
Christchurch, New Zealand Prospero Health & Social Care Australia Full timeJob DescriptionProspero Health and Social Care have the privilege of working alongside a leading Aged Care provider of Aged Care Services in New Zealand. This nationwide provider prides itself on providing holistic care for the elderly, based on the individual needs of those within their care.The OpportunityWe are currently recruiting for 3 Facility...
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Customer Care Assistant
2 days ago
Christchurch, New Zealand Cdw Full timeJob Description: CDW is seeking a Customer Care Assistant to join our team in Christchurch, Canterbury, NZ.As a Customer Care Assistant, you will be responsible for providing exceptional customer service and support to our clients.This is an entry-level position ideal for individuals with at least 1 year of experience in a customer service...
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Customer Care Assistant
2 days ago
Christchurch, New Zealand Cdw Full timeJob Description: CDW is seeking a Customer Care Assistant to join our team in Christchurch, Canterbury, NZ. As a Customer Care Assistant, you will be responsible for providing exceptional customer service and support to our clients. This is an entry-level position ideal for individuals with at least 1 year of experience in a customer service role....
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Customer Care Associate
1 month ago
Christchurch, New Zealand Regions Financial Full timeJob Description: Regions Financial is looking for a Customer Care Associate to join our team in Christchurch, Canterbury, NZ. This part-time entry-level position is perfect for someone with at least 1 year of experience in customer service. As a Customer Care Associate, you will be responsible for providing excellent customer service and support to our...
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Customer Care Assistant
2 weeks ago
Christchurch, New Zealand Principal Financial Full timePrincipal Financial is seeking a motivated and customer-focused individual to join our team as a part-time Customer Care Assistant in Christchurch, Canterbury, NZ.This entry-level position requires at least 1 year of experience in a customer service role.As a Customer Care Assistant, your responsibilities will include: 1.Providing exceptional customer...
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Aged Care Registered Nurse
3 months ago
Christchurch, New Zealand devoted care Australia Full timeRelocate to Coastal NSW - Accomodation Assistance - Must Have Aged Care Experience **Make a Difference in Aged Care: Registered Nurse (RN)** Devoted Care is seeking a passionate and qualified Registered Nurse (RN) to join our clients dedicated team and provide exceptional care to their valued residents in Coastal NSW. **About the Role**: In this rewarding...
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Customer Care Representative
3 months ago
Christchurch, New Zealand NZ Post Full timeWork from the office or choose our flexi working option - Gain experience with a well-established NZ owned company - $26 per hour + strong training plan and development opportunities - Full-Time Permanent positions - x3 different shift options! **About the Role**: To make sure our customers get the best experience, we know that every part of their NZ Post...
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Customer Care Representative
3 months ago
Christchurch, New Zealand NZ Post Full timeWork from the office or choose our flexi working option - Start date of 7th August, M-F 8:30-5pm roster - $26.78 per hour + strong training plan and development opportunities **About the Role**: To make sure our customers get the best experience, we know that every part of their NZ Post journey must be as easy and seamless as possible. Our Customer Care...
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Lexus Customer Care
3 months ago
Christchurch City, Canterbury, New Zealand Toyota Full timeLexus Customer Care - Are you excited by the opportunity of working in a fast-paced and dynamic industry? Do you have a passion for delivering the highest level of customer service possible? Do you enjoy building positive and long-lasting relationships with guests? If yes, then this is a superb opportunity to join our Lexus of Christchurch team in a customer...
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Subcontractor Manager
3 months ago
Christchurch, New Zealand City Care Full time**Job description**: **The Opportunity** Citycare Property is a values-driven organisation that builds, operates, maintains and renews Aotearoa New Zealand's social infrastructure. We are proudly Kiwi owned, and our community-centric values are well aligned to the local and central government customers who trust us to care for their assets. We take the...
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Customer Care Team Leader
3 months ago
Christchurch, New Zealand NZ Post Full timeExciting opportunity to lead a new established team of Customer Care Representatives - Work from the office or choose our flexible working option - $34.71 per hour paid fortnightly - Full-time permanent opportunity **About the role**: This is an exciting position, that will see you lead a team of 10 - 12 Customer Care Reps (CCRs) in our new inbound...
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Payroll Manager
3 months ago
Christchurch, New Zealand City Care Full time**Job description**: Join Citycare Property as our **Payroll Manager**! Are you a highly experienced and passionate Payroll professional with a track record of delivering excellence and care? Do you thrive on discovering innovative solutions to enhance payroll processes? If you're ready to take on an exciting leadership role within a dynamic organisation,...
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Customer Care Specialist
3 months ago
Christchurch, New Zealand Kuehne+Nagel Full timeDue to an exciting period of growth in our Christchurch based office, we have an opportunity for an experienced freight specialist to join our team. - ** Your Role **:This person will be responsible for executing export sea bookings and the required documentation for one of our key clients. - ** Your Responsibilities**: - Generate the required documentation...
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Aged Care Registered Nurse Paid Sponsorship
4 months ago
Christchurch, New Zealand devoted care Australia Full timePaid Visa Sponsorship Available - Accomodation Assistance | Relocation Assistance - Must Have Aged Care Experience **Make a Difference in Aged Care: Registered Nurse (RN)** Devoted Care is seeking a passionate and qualified Registered Nurse (RN) to join our clients dedicated team and provide exceptional care to their valued residents in the beautiful...
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Customer Care Specialist
3 months ago
Christchurch, New Zealand Kuehne+Nagel Full timeDue to an exciting period of growth in our Christchurch based office, we have an opportunity for an experienced freight specialist to join our team. - ** Your Role **:This person will be responsible for executing export sea bookings and the required documentation for one of our key clients. - ** Your Responsibilities**: - Generate the required documentation...
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Customer Care Specialist
3 months ago
Christchurch, New Zealand Kuehne+Nagel Full timeDue to an exciting period of growth in our Christchurch based office, we have an opportunity for an experienced freight specialist to join our team. - ** Your Role **:This person will be responsible for executing export sea bookings and the required documentation for one of our key clients. - ** Your Responsibilities**: - Generate the required documentation...
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Care Home Manager
3 months ago
Christchurch, New Zealand Bupa Full time**Have you ever wanted a career with purpose?** Every day, in every way, we bring real heart to work. It’s what drives us to deliver our refreshingly different commitment to supporting the people who make a real difference in enriching the lives of our society’s most vulnerable. In New Zealand, we are making a difference through our 47 care homes and 37...
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Sea Logistics Customer Care Specialist
3 weeks ago
Christchurch, New Zealand Kuehne+Nagel Full timeDue to the growth of our VinLog business (wine, spirits and drinks), we have an exciting opportunity for a Christchurch based Customer Care Specialist to join the VinLog team. Reporting into the VinLog Customer Care Supervisor (Christchurch based), you will play a vital role in ensuring our customers receive the highest level of support while also driving...